Loan Servicing Representative

Corefirst Bank & TrustTopeka, KS
1dOnsite

About The Position

Performs a variety of duties related to the servicing and administration of loans. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

  • One year of banking and/or lending experience required
  • High school diploma or equivalent
  • Work involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information.
  • Work requires courtesy and friendliness in providing assistance and exchanging factual information.
  • Ability to relate and empathize with people.
  • Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability.
  • High level of skill in the CoreFirst Bank & Trust competencies of internal and external Customer Service/Focus, Compliance, Ethics, Perseverance, and Time Management.
  • Self-Starter, takes initiative
  • Basic accounting
  • Microsoft Office proficiency
  • Detail/Goal/Solutions Oriented
  • Listening, verbal and written communication skills
  • Ability to resolve conflicts
  • Applicants must pass a drug screen and background check
  • Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal

Nice To Haves

  • Previous loan servicing experience desired

Responsibilities

  • Review daily exception reports
  • Process Paid Files
  • Perform maintenance on both consumer and commercial loans
  • Calculate and process payoffs
  • Post transactions to loans and general ledger accounts
  • Service participation loans
  • SBA reporting
  • Credit Bureau maintenance
  • File NSI/UCC’s
  • Answer phones to assist both internal and external customers
  • Send correspondence as needed
  • Fund all loan transaction types for processing departments onto the bank’s core system
  • Balance GL accounts for loans
  • File lien documents with the appropriate state and county
  • Track titles and collateral documentation for lien perfection
  • Understanding of loan collateral and perfection requirements
  • Servicing of Real Estate Loans that will include the following:
  • Investor reporting and servicing
  • Escrow analysis/Paying real estate taxes and property insurance
  • PMI reporting
  • Monitoring and processing insurance claims

Benefits

  • CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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