The Loan Servicing Coordinator I oversees daily life of loan servicing for all small business and commercial loans. This position manages time and meets deadlines under pressure. Essential Functions Complete new loan set-up and funding Post loan transactions for all product types Perform loan maintenance in the core system as needed or directed Complete work to meet the established service level agreements and benchmarks Prepare and process payoff quotes and payoff transactions Respond to customer inquiries with exemplary customer service in the established timeframe Process loan Line of Credit Renewals Ensure total document and data integrity attributes to comply with CECL data points Monitor and reconcile reports as they apply to commercial loans and perform follow up as necessary with internal business partners Reconcile of General Ledger accounts and daily balancing Prepare applicable release documents as needed Establish and maintain loan collateral records in the core system Process the paid commercial loan report Responsible for daily balancing Provide back-up support to Collateral and Origination areas Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees