Commercial Loan Servicer
About The Position
The Loan Servicer position is responsible for assisting in performing various duties and special projects related to the loan department. This includes, but is not limited to, servicing consumer and commercial loans, updating information on the Bank’s computer system, maintaining and updating tracking/UCC filings, monitoring tickler reports, and following-up on exceptions. The Loan Servicer is expected to be fully knowledgeable and skilled in all areas of servicing loans, and is also expected to provide leadership, training, and support to less experienced department personnel.
Requirements
- High School education or GED
- Ability to work well independently and with others.
- High degree of accuracy and attention to detail and follow-through
- Strong interpersonal communication and phone etiquette
- Proficient computer skills (Microsoft Word and Excel), including accuracy
- Ability to work independently, multi-task, prioritize and follow instruction/meet deadlines in a timely manner
Nice To Haves
- Spanish-speaking preferred, but not required.
- Lending/banking experience preferred, but not required
Responsibilities
- Assist with insurance renewals including Flood, Hazard, and Liability Insurance
- Assist with updating CORE system tracking with insurance renewals, appraisals, UCC filings and recorded documents.
- Perform all tasks in accordance with Bank policies and operating procedures.
- Review loan files for internal and external audits as required with adherence to deadlines.
- Assist verifying Commercial and Consumer loans after booking.
- Obtain financial information, insurance and other pertinent documentation from customers as necessary per loan policy and loan approvals.
- Prepare financial request correspondence for loan officers bank wide.
- Maintain tracking and ensure accuracy for UCC’s, Flood Insurance, Hazard Insurance etc., bank wide.
- Complete all required training by deadlines.
- Process Loan Payoff Requests, including proper collateral release preparation and filing
- Perform Quarterly Loan File Reviews
- Get all required documents etc. for audits and exams
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
