Loan Processor II

Glacier Bancorp, Inc.•Layton, UT

About The Position

Come join the Layton Hills Loan Servicing team! The Loan Processor 2 prepares loans for closing (Commercial, Construction, Consumer), including creating loan files with necessary documents. DUTIES AND RESPONSIBILITIES: Responsible for ordering titles, plat map, title fees and payoffs, appraisals through internal ordering system, flood certifications, and evidence of insurance Request long term application, AUS and pre-qualification letter for pre-sold residential commercial loans Complete closing checklist and loan documentation checklist Complete nCino screens with attention to detail and accuracy by matching source documents to the fields in nCIno Order Flood and Environmental Analysis with required documentation provided Ensure correct fees and disbursements are listed in nCino Generate applicable change memos after loan is approved to ensure data matches in nCino and the core system Verify CIF items and create needed CIFS for loan documentation, pull OFAC, verify entity review is complete and initiate CIF imaging checklists for all parties connected to the loan Complete for accuracy all compliance documentation Review all closing docs for accurate signature(s) and notary stamp and signatures Book loan after closing (file signed docs in the file) Disburse/wire funds to when loan requires Ensure accurate disbursement of funds at closing and collection of borrower funds if applicable Complete checklist to ensure file completion Complete Synergy and nCino documentation checklist Follow up on recorded Trust Deeds and SCR filing receipts Once final title policy and recorded Trust Deed is received, review title invoice for accuracy against the Disbursement sheet, make sure endorsements are included, request accounting pay invoice if accurate. Loan exception and resolution ADDITIONAL RESPONSIBILITIES: Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Adhere and support the FCBU Values & Purpose Keeps management appropriately informed of area activities and of any significant problems Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel) Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators Additional duties as requested or assigned

Requirements

1 year of Loan Experience (Commercial, Construction, Consumer)
High School Diploma or GED
Knowledge of bank products and services
Knowledge of industry rules and regulations related to Bank Secrecy Act, OFAC, Customer Identification Policy, Truth in Savings, Truth in Lending, Regulation CC, Plastic Cards and Funds Availability, etc.
Strong organizational and decision-making skills
High degree of attention to detail as well as excellent organizational skills to perform in a fast-paced environment.
Must be able to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).
Ability to work quickly, independently, accurately and make decisions based on regulation(s), company policy(s), knowledge, and experience.
Ability to work in a team environment through building positive productive relationships.
Ability to understand and follow complex written and oral instructions.
Ability to communicate effectively verbally and in writing
High proficiency in Microsoft Suite, including Microsoft Excel and a working knowledge of word processing, report writing/data mining, ten key, and general computer applications.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be capable of regular, reliable and timely attendance.

Responsibilities

Responsible for ordering titles, plat map, title fees and payoffs, appraisals through internal ordering system, flood certifications, and evidence of insurance
Request long term application, AUS and pre-qualification letter for pre-sold residential commercial loans
Complete closing checklist and loan documentation checklist
Complete nCino screens with attention to detail and accuracy by matching source documents to the fields in nCIno
Order Flood and Environmental Analysis with required documentation provided
Ensure correct fees and disbursements are listed in nCino
Generate applicable change memos after loan is approved to ensure data matches in nCino and the core system
Verify CIF items and create needed CIFS for loan documentation, pull OFAC, verify entity review is complete and initiate CIF imaging checklists for all parties connected to the loan
Complete for accuracy all compliance documentation
Review all closing docs for accurate signature(s) and notary stamp and signatures
Book loan after closing (file signed docs in the file)
Disburse/wire funds to when loan requires
Ensure accurate disbursement of funds at closing and collection of borrower funds if applicable
Complete checklist to ensure file completion
Complete Synergy and nCino documentation checklist
Follow up on recorded Trust Deeds and SCR filing receipts
Once final title policy and recorded Trust Deed is received, review title invoice for accuracy against the Disbursement sheet, make sure endorsements are included, request accounting pay invoice if accurate.
Loan exception and resolution
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers
Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU
Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Adhere and support the FCBU Values & Purpose
Keeps management appropriately informed of area activities and of any significant problems
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel)
Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful
Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators
Additional duties as requested or assigned