Loan Processor (HELOC)

TEKsystemsRichardson, TX
$20 - $27Onsite

About The Position

- This position is responsible for delivering high-quality customer service to members throughout the loan process, including 1st Mortgages, Home Equity Loans, Home Equity Lines of Credit (HELOC), and Home Improvement Loans. The Mortgage Loan Processor ensures loans are processed accurately and within required timelines while maintaining open communication with members and branch personnel.

Requirements

  • loan origination system
  • Loans
  • first purchase
  • home equity
  • home loan
  • communication and organization skills
  • Looking for 3 years of true processing experience
  • First purchase and equity loan experience

Responsibilities

  • Conduct comprehensive review and analysis of loan files, including:
  • 1st Mortgages
  • Home Equity Loans
  • Home Equity Lines of Credit (HELOC)
  • Lot, Construction, and Home Improvement Loans (purchase and refinance)
  • Review and manage loan conditions to ensure timely and accurate processing
  • Calculate basic income and verify financial documentation
  • Perform initial appraisal and title review
  • Establish and maintain proactive communication with members, branch personnel, and internal teams regarding loan status and conditions
  • Order and follow up on third-party vendor documents (appraisal, title, flood certifications)
  • Prepare and distribute preliminary loan disclosures in compliance with federal guidelines
  • Prepare and distribute loan closing documents
  • Schedule and coordinate loan closing appointments
  • Proactively manage loan pipeline and workflow
  • Complete the loan funding process
  • Provide first-level escalation support
  • Perform additional duties as assigned
  • Support Home Equity Line of Credit (HELOC) conversions
  • Assist with Home Improvement Loan draw conversions
  • Monitor HELOC expiration reporting and prepare required expiration notices (3- and 9-month intervals)

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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