SVP LOAN OPERATIONS MANAGER

SIGNATURE BANK OF ARKANSAS•Fayetteville, AR

20d•Onsite

About The Position

The Loan Operations Manager is responsible for the management and direction of all Loan Operations activities. Ensures that duties and responsibilities assigned to the loan operations staff are carried out in an effective and cost-efficient manner. Also oversees some regulatory compliance functions related to lending operations.

Requirements

College degree preferred with emphasis in banking/accounting
5-10 years previous banking experience and 3-5 years of loan operations experience required; 2 years of management experience required
Must have the ability to supervise effectively
Sound reasoning and judgement skills
Ability to effectively communicate courteously and professionally in English (both written and oral)
Strong interpersonal communication skills with ability to effectively relate and interact with all Team Members and all levels of the Bank staff
Must possess leadership, motivational and problem-solving skills
Strong computer skills and the ability to learn/excel in the usage all necessary software applications utilized by Signature Bank of Arkansas

Responsibilities

Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications
Supervise the loan operations support staff. Maintain strong employee relations and cross-training efforts
Effectively manage all aspects of Loan Operations. Assign duties and work schedules to ensure efficient completion of all duties, including but not limited to:
Process New Loans/Renewals/Change in Terms/Collateral Changes
Unposted transactions/Review of posting of payments
Process Returned Checks
Printing/Review Billing Notices
Uploading of New Loans and Renewals
Auto Transfers
Payoff Quotes/Process Payoffs
Paid Loans/Mortgage Releases
Maintain Laserpro Lending System
Maintain Laserpro Interface with Bankway
Research Customer Issues
Edit New Loans/Renewals/Change in Terms/Collateral Changes/Rate Change Calculations
Charge Off Loans/OREO
Process Charge Off Payments
Add/Remove Users to all Loan Applications
Non-Accrual/Risk Rating Maintenance
Maintain Credit Reporting Info (EOSCAR)
Force Placed Insurance Hazard/Flood statement billing through a 3rd party vendor
Document Editing and Tracking/Scanning
Training Loan Processing Procedures
Maintain Bankway Loan Standards
Prepare Participation Certificates
Participation Payment/Advances (distributions)
Account Maintenance and Verification
1098 Year End Reporting
Work with all related software and vendors
Credit Life Distributions
Prepare and review of A2I Reports as needed
Secretary to Executive, Director and Board loan meetings
Work with several aspects of Lending Compliance
Input all interest rate changes on Bankway and Laserpro
Provide Signature Bank of Arkansas team members assistance with questions, research, etc.
Perform all other tasks requested as they relate to the Bank and its functions