Loan Operations - Flood & Hazard Insurance Representative

Community Financial System, Inc.•Olean, NY

4d•$18 - $25

About The Position

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Requirements

Prefer at least two (2) years’ experience in banking with emphasis in Loan Operations or equivalent in office experience
All applicants must be 18 years of age
Associates degree in business-related field or equivalent in relative work experience.
Overtime required
Strong attention to detail as well as proven organizational and analytical skills
Ability to prioritize and work effectively under time constraints
Strong PC skills; including creation, use and manipulations of Excel spreadsheets and MS Word
Mathematical aptitude

Responsibilities

Requires daily contact with customers, attorneys, bank officers, and insurance agents by phone and/or letters
Order flood determinations for new commercial loans in process
Reviews all commercial and mortgage new loans for proper hazard/flood insurance coverage/documentation
Tracks flood insurance policies for lapses in coverage
Prepares and sends required regulatory letters to customers to obtain the proper flood insurance coverage
Review all flood insurance policies to ensure we are in line with regulations and bank policies
Work monthly vendor reports in relation to flood and hazard insurance monitoring and force placement
Review all new mortgage loan files to ensure our lien is properly placed on UCC and Titles for mobile homes
Process flood determination disputes from branches and customers
Process flood zone discrepancies with insurance agents and companies
Process flood/hazard insurance cancellations and refund requests
Cooperates with employees within the department and other departments to provide quality service, solve problems and achieve goals across the bank
Performs other related duties as assigned
Performs other related duties as assigned
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner