Loan Operations & Compliance Manager
Omaha Community Foundation•Omaha, NE
•$73,844 - $88,700•Hybrid
About The Position
The Loan Operations & Compliance Manager at Front Porch Investments (FPI) is responsible for managing loan closing, servicing, and compliance for FPI’s lending programs. This role serves as the operational backbone of the organization’s loan portfolio, ensuring accurate execution of loan closings, timely servicing, strong compliance tracking, and reliable portfolio data.
Requirements
- Bachelor’s degree in Finance, Business Administration, Real Estate, or a related field or equivalent professional experience
- 3–5 years of experience in loan operations, servicing, loan closings, portfolio management, or affordable housing finance
- Experience with loan closing, servicing systems, and portfolio monitoring
- Strong attention to detail and ability to manage multiple deadlines and workflows
- Proficiency in financial analysis and comfort with spreadsheets and loan management systems
- Strong organizational and systems-thinking skills, with the ability to build and improve processes
- Effective communication skills and ability to coordinate across teams and external partners
Responsibilities
- Loan Closing & Boarding (25%) Closing Coordination : Track conditions, collect and prepare documentation, and facilitate communication between borrowers, external partners, and internal staff
- Loan Boarding: Set up loans in systems, including amortization schedules and compliance ticklers
- File Management : Maintain complete and accurate loan files at closing
- Closing QC : Prepare commitment letters for borrowers to review and ensure loan documents align with approved terms and credit decisions
- Loan Servicing & Payment Administration (20%) Payment Processing: Monitor, post, and reconcile loan payments
- Exception Resolution: Track and resolve payment discrepancies and delinquencies
- Servicing Support: Respond to borrower inquiries related to payments and loan status
- Construction Loan Administration (15%) Draw Administration: Manage intake, review, and approval coordination for construction draws
- Budget Tracking: Monitor project budgets, contingencies, and retainage
- Progress Monitoring: Coordinate with borrowers to track construction status
- Portfolio Monitoring & Compliance (20%) Covenant Tracking: Manage tickler systems for deadlines and required documentation
- Insurance Monitoring: Collect and track borrower insurance policies
- Regulatory Compliance: Monitor requirements tied to ARPA, DED, City of Omaha, and other funding sources
- Problem Loan Management: Track cures, repayment plans, and escalating risks to leadership
- Data, Reporting & Audit Support (10%) Portfolio Reporting: Produce risk tables, delinquency summaries, and pipeline reports
- Funder Reporting: Support monthly and quarterly reporting requirements
- Audit Support: Compile loan schedules and documentation for audits
- Data Integrity: Ensure consistency and reliability of portfolio data
- Systems & Document Management (5%) System Management: Maintain and optimize loan software and internal tracking tools
- Process Improvement: Develop and refine systems for servicing, compliance tracking, and reporting
- Underwriting & Pipeline Support (5%) Financial Analysis: Assist with financial modeling and deal analysis
- Credit Support: Contribute to credit memos and underwriting materials
- Pipeline Coordination: Support deal tracking and transition from underwriting to servicing
Benefits
- Health, dental, and vision insurance
- 401(k) with employer match
- generous PTO and paid holidays
- hybrid work flexibility
- paid parental leave
- employer-paid life and disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
