Loan Operations Administrator II

Western Alliance Bank•Phoenix, AZ

About The Position

As a Loan Operations Administrator you'll be responsible for completing duties involved with closing and disbursing loans for a variety of loan products offered by the Bank. You'll work closely with the business and other third parties to facilitate in the gathering of appropriate documentation and collateral information from the Borrower, verifying documents and researching information to prepare closing documents. One of your key responsibilities is to collaborate with appropriate parties to assist in the resolution of any issues or obstacles related to closing the loan such as liens, judgments, insurance, and title exceptions. Responsible for supporting the Loan Operations Team Lead in processing loan requests prepared by Lending Origination Officers. Prepare loan packages for review by Documentation, Compliance and the Lending Origination Officer. Work collaboratively with the team to ensure loan submissions comply with bank policies and procedures, and that completed loan documentation is accurate and properly maintained. Prepare the submission of files for boarding, including disbursements of loan proceeds; ensures all fees are properly and fully collected at closing. Ensure follow up on post-closing exceptions and receipt of original signed document. Monitor tickler files for accounts; ensure credit inquires and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved.

Requirements

3+ years of related experience in Loan Administration, Lending and/or Deposit Sales, or similar field
High school diploma required
Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Knowledge of one or more loan types
Proficient in multi-tasking in a team oriented environment and focused on the highest standards of client service
Intermediate speaking and writing communication skills

Responsibilities

completing duties involved with closing and disbursing loans
gathering appropriate documentation and collateral information from the Borrower
verifying documents and researching information to prepare closing documents
collaborate with appropriate parties to assist in the resolution of any issues or obstacles related to closing the loan such as liens, judgments, insurance, and title exceptions
supporting the Loan Operations Team Lead in processing loan requests prepared by Lending Origination Officers
preparing loan packages for review by Documentation, Compliance and the Lending Origination Officer
ensuring loan submissions comply with bank policies and procedures, and that completed loan documentation is accurate and properly maintained
preparing the submission of files for boarding, including disbursements of loan proceeds
ensuring all fees are properly and fully collected at closing
ensuring follow up on post-closing exceptions and receipt of original signed document
monitoring tickler files for accounts
ensuring credit inquires and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved