Loan Officer

Figure Lending•Charlotte, NC

12d•$25 - $32

About The Position

About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance . About the Role We’re seeking candidates for the Loan Officer role to join our dynamic Operations organization! You’ll be a critical contributor to our loan origination strategy as you support borrowers sourced via our direct-to-consumer, marketing, and partnerships efforts. The Loan Officer will engage with customers, educate them on financing options and loan products, and ensure a positive experience for all borrowers. You’ll thrive in this role if you’re obsessed with driving results and creating phenomenal customer experiences.

Requirements

BA/BS from an accredited university (preferred)
2+ years of experience in mortgage lending as a Loan Officer
2+ years of experience in sales, with the proven ability to “close”
Demonstrated ability to exceed sales targets consistently
Active NMLS license in 15 states, or at least 10 in core states, is preferred
Ability to work evening and weekend hours as required (earn overtime pay!)

Responsibilities

Convert a high volume of company-provided leads into happy Figure HELOC customers
Connect with prospective borrowers via outbound calling initiatives, text message, and email
Guide clients through their loan borrowing decision – and help them navigate our fully-digital application process to close more HELOC sales
Consult with clients to find the right loan product, interest rate, and term length to meet their needs
Consistently beat sales targets every month

Benefits

Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement

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