Loan Officer - Puyallup WA

Veterans United•Puyallup, WA

1d•$13 - $20

About The Position

ABOUT YOU: You are passionate about helping Veterans. You enjoy building rapport and relationships with many different types of individuals and groups. You take initiative and have a competitive drive. You are known for being self-motivated. You learn quickly and thoroughly while continually adapting to changing conditions. You are results oriented and have a sense of urgency. You have excellent written and interpersonal communication skills. ABOUT THE ROLE & JOB REQUIREMENTS: As a Loan Officer at Veterans United, you enhance the lives of your borrowers by delivering unprecedented customer service. Your day will largely be filled with working with borrowers to determine their homebuying needs and working with the rest of the loan team to provide a smooth loan experience to your customers.

Requirements

2+ years of experience in the mortgage industry.
Background in mortgage sales or related processing experience.
High attention to detail.
Thrive in fast-paced, results-oriented environment.
Exemplary customer service skills.
Strong interpersonal communication skills (written and verbal).
Effective communication and conflict resolution.
Quantitative and analytical decision making skills.
Aptitude for interpreting and analyzing financial and general business information and procedures.
Proficient in basic computer technologies, appropriate for an internet-based company.
NMLS licensed or become licensed upon employment.
Regular and predictable attendance.

Nice To Haves

Familiarity with Encompass loan origination software.
Experience self-sourcing leads.
Knowledge in Excel, Word and Powerpoint.

Responsibilities

Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone.
Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.
Manage internal efforts to ensure a timely process and resolve application issues.
Interview borrowers and obtain and/or verify information and documentation.
Manage social media presence.
Educate borrowers on loan process and product/service alternatives.
Remain knowledgeable on company and industry guidelines and processes.
Analyze and manage numbers to increase and ensure efficiencies and meet company goals.