Loan Officer - Specialty Team

First Residential Independent Mortgage•Springfield, MO

21h•Onsite

About The Position

Being a Loan Officer at First Residential combines sales, customer service, and financial expertise. This role is crucial in helping borrowers navigate the significant financial decision of buying a home. It's a high-energy, high-impact position where personal determination and hustle directly influence success. The marketing team provides fresh leads, meaning most calls are to interested individuals rather than cold-calling. The primary goal is to convert these leads into successful loan stories by building trust, analyzing financial situations, and guiding borrowers to the best loan options. The schedule is flexible, but significant time and effort are expected to meet and exceed goals. Most work is performed in the office, fostering a collaborative and competitive environment. While demanding, the reward of helping someone secure their dream home is considered worthwhile.

Requirements

Love sales and possess a salesperson's core mentality
Established experience, specifically prior experience in sales and working in a pipeline
Demonstrate grit and resilience when navigating challenges
Thrive in a fast-paced and agile environment
Not afraid to pick up the phone and have experience seeking people out and selling to them
Flexible and readily embrace change, creatively identifying solutions to complex problems
Master of time management and efficiently prioritize responsibilities to maximize productivity and effectiveness
Driven by success, welcome feedback, and possess a high capacity for learning
Excel in communication, both written and verbal, to provide top-tier customer service
Thrive in collaborative environments and maintain a positive attitude in high-pressure situations
Uphold the highest standard of honesty and transparency in all interactions
NMLS licensed (assistance available to obtain it upon starting)

Responsibilities

Calling leads to win over the client’s heart on why First Residential is the perfect lender for them!
Running their credit through an online system and helping them find the right loan for their situation.
Handling all the paperwork and keeping the borrower’s file on track until the loan is officially closed.
Walking borrowers through the loan process and structuring loans for them, including setting up rates and fees that work best for their needs.
Pitching in wherever needed to help foster a supportive and collaborative team culture.