Loan Officer Assistant

Newrez LLC•Charlotte, NC

About The Position

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. Loan Officer Assistant Job Description Position Summary This position is primarily responsible for assisting the Loan Officer in day-to-day responsibilities as they relate to inputting loans, contacting customers, gathering documents and business development.

Requirements

Ability to negotiate persuasively to produce positive outcomes.
Ability to effectively listen and respond to customers' needs.
Ability to operate with an uncompromising set of principles that guide your actions.
Ability to exhibit professional written and verbal communication at all times.
Ability to seek to clarify and confirm accuracy of the understanding of the other individual's message.
Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
Ability to master new technical or business knowledge.
Ability to complete all steps of a process to ensure tasks are properly completed and error-free.
Ability to adapt to the needs of the business.
Ability to demonstrate a high degree of business professional behaviors including punctuality, attendance, responsiveness, and dependability.
High school diploma or GED.
One year of administrative experience.
Working knowledge of Microsoft Word and Excel.
Strong mathematical skills, with the ability to calculate rate, ratio and percentages.
Must have an active state MLO license in each state where business will be conducted.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.
Employment will be contingent on this requirement.

Nice To Haves

Prior work experience within the mortgage lending industry.

Responsibilities

Assist the Loan Officer in developing a network of business with Realtors and builders.
Attend open houses or other events, when necessary, to discuss loan products, rates and/or other qualifications with potential customers.
Interview borrowers to collect information for the loan applications.
Follow-up with borrowers to obtain information for the loan application and enter data into Shelter's point of sale system.
Run credit reports and analyze credit as needed.
Analyze borrower information to determine if they qualify for a loan.
Discuss rates with borrowers.
Issue letters that disclose products, rates, criteria for qualifying for the loan and/or the terms of the loan.
Issue the pre-approval letter and conditional approval letters.
Answer borrower questions related to the loan application, product, rates and/or qualifications.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)