Loan Officer Assistant

Fairway Independent Mortgage Corporation • Gainesville, VA

1d • Onsite

About The Position

We are seeking a detail-oriented and proactive Loan Officer Assistant to join our team. In this pivotal role, you will act as the right hand to one or more high-producing Loan Officers, ensuring that every loan file is meticulously prepared and moves seamlessly toward a timely closing. You will balance technical mortgage tasks—like navigating AUS portals—with high-level administrative support and marketing coordination to help our team grow. Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive. At Fairway Independent Mortgage Corporation, we’ve been committed to delivering exceptional service and fostering a culture of growth and collaboration since our founding in April 1996. We strive to make a meaningful impact in the communities we serve by living out our core values daily. Explore rewarding career opportunities at Fairway, from branch-based roles to corporate support positions. Join a team dedicated to helping others and achieving success together.

Requirements

• Experience: 1+ years of professional experience, specifically within the mortgage industry.
• Technical Knowledge: Solid understanding of conventional and government loan requirements (FHA/VA/USDA).
• Compliance: Familiarity with state and federal real estate lending regulations.
• Software Proficiency: Hands-on experience with mortgage loan processing software (e.g., Encompass) and a high comfort level with digital workflows.
• Communication: Exceptional verbal and written communication skills with a focus on providing a "white-glove" experience to borrowers.

Responsibilities

• Pipeline Management: Support the end-to-end loan process by ensuring files are complete, documentation is accurate, and all loans stay on track to meet scheduled closing dates.
• Customer & Partner Relations: Act as a primary point of contact for borrowers, real estate agents, and title companies, providing consistent updates on loan progress and answering general procedural questions.
• Pre-Qualification Support: Utilize information gathered by the MLO to run preliminary eligibility checks through various Automated Underwriting Systems (AUS).
• Document Coordination: Assist in preparing preliminary loan packages by identifying and collecting missing documentation directly from customers.
• Vendor Management: Interface with appraisers to secure official appraisals and coordinate/schedule final loan closings.
• Marketing & Database Growth: Maintain and update customer databases and assist in executing marketing campaigns across email, mail, and digital platforms.
• Administrative Excellence: Manage the daily "heavy lifting" of the office, including managing correspondence, phone calls, and data entry to keep the Loan Officer focused on production.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed