Loan Officer Assistant
About The Position
Position Overview : Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. The Loan Officer Assistant/Coordinator is an integral part of this process and is responsible for supporting one or more Loan Originators or Production Partners through sales assistance, loan coordination, document collection, and customer service. Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills. Essential Functions of the Role : Provide administrative and sales support to loan originators and production partners. Collect and distribute documents and information pertinent to the processing and underwriting of the loan. Assist loan originators and production partners in managing the pipeline of loan applications. Communicate with applicants on behalf of the loan originator/production partner regarding expectations and loan status. Other duties as assigned. Classification: Non-Exempt
Requirements
- Proven organization skills
- Customer service oriented
- Ability to manage multiple deadlines
- Strong communication skills
- Proven ability to prioritize and multi-task
- Excellent time management skills
- Ability to work across organizational boundaries
- Strong problem solving capabilities
- Experience with MS Office Suite
- Knowledge of the mortgage loan process
- One to two years of residential mortgage experience preferred.
- One to two years of experience with construction loans and/or renovation loan products.
- High school diploma or equivalent required.
Responsibilities
- Provide administrative and sales support to loan originators and production partners.
- Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
- Assist loan originators and production partners in managing the pipeline of loan applications.
- Communicate with applicants on behalf of the loan originator/production partner regarding expectations and loan status.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
