Loan Officer Assistant

Martin Mortgage GroupRaleigh, NC
Onsite

About The Position

We are a relationship-driven, high-performing mortgage team committed to delivering a concierge-level experience to clients and Realtor partners. We are hiring a Licensed Loan Officer Assistant (LP2) to work directly alongside our leadership team and Team Captain. Who Thrives Here You are a hybrid of confident communicator and organized executor. You enjoy being on the phone. You take pride in getting it right the first time. You speak up respectfully if something needs attention. You own mistakes, learn from them, and grow.

Requirements

  • Active NMLS license
  • 3+ years in mortgage processing, underwriting, LOA, or origination
  • Strong knowledge of agency guidelines and major LOS platforms
  • Excellent communication and organizational skills
  • Saturday availability when offers are being written
  • Occasional after-hours pre-approval letters

Responsibilities

  • Handle 5 to 10 closings per month
  • Manage 15 to 20 active files
  • Accurately pre-approve borrowers
  • Structure loans using DU/DO, LP, and investor guidelines
  • Identify issues early and provide solutions
  • 5 calls to pre-approved buyers
  • 5 calls to Realtors
  • 5 follow-ups with new leads
  • Perform daily pipeline reviews
  • Deliver consistent updates
  • Resolve issues before escalation
  • Take full responsibility for your loans from contract to close
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