Loan Executive

GTE Financial • Tampa, FL

5d • Hybrid

About The Position

Come join our GTE Financial team! We are looking for an exceptional listener and a genuine relationship builder to join as a Mortgage Loan Executive. You take pleasure in interacting with people and assisting them, while building lasting relationships and love helping individuals with home ownership dreams come true! Mortgage Loan Executive will be managing the day-to-day sales and support with applications coming from our community financial centers, web, external referral sources and in-bound phone inquiries. The Loan Executive will ensure that member loan requests meet the members’ needs, review credit, review automated underwriting decisions, make, and follow up on initial document requests from the borrowers and prepare loans for underwriting review. What does GTE look for in a Loan Executive? Sales: Meeting with and counseling members on new mortgage loan options as determined by the current product guidelines. Engage with Community Financial Center teammates to develop quality referral strategies through product training and sales technique. Engagement with community organizations to develop a circle of influence for referrals. Including but not limited to participation in realtor events and activities, lead groups and local chamber membership. Proactively solicit new residential mortgage business and represent GTE in the market. Develop and maintain referral contacts and professional relationships with realtors, builders, etc. Lending: Analyze all loan file documentation to begin prequalification process, moving into full loan application entered Loan Operating System (LOS). Working knowledge secondary market, FHA, VA and CU Portfolio loans and the documentation that goes with those loan products. Working knowledge of GTE’s full suite of lending products but also any other product offered to our members (i.e.: Checking, Commercial, Investments & Insurance Services). Communicate lending decisions with regards to denials or counter-offers upfront. Retain and enhance mortgage acumen and maintain knowledge of mortgage products/services offered by the credit union. Reinforce the selling points of our loan types, rates, payments, and terms of mortgage products. Experience: Strategic in maintaining defined service level expectations. Good interpersonal skills to work effectively with management and staff. Engaged in campus activities and community involvement. Desire to provide exceptional member experience and provide needs-based selling. Operations: Qualify for NMLS registration according to the Safe Act. Ensure compliance with all Federal regulations and disclose correct information to members as required by law. All work responsibilities are subject to performance goals and/or targets established as part of the annual performance planning process or as the result of organizational goal/production planning. Engage in weekly or bi-weekly team meetings, conference calls, and events as assigned. You must demonstrate a functional knowledge of the necessary federal laws and regulations. Good interpersonal skills to work effectively with management and staff Engaged in campus activities and community involvement Ability to handle multiple job responsibilities and tasks to accomplish goals and objectives Implement actions plans to focus on areas of opportunity with all lending products. Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act

Requirements

• High school diploma or equivalent. Some college preferred.
• Min 1 -3 years’ experience or combination of education and experience.
• Strategic in maintaining defined service level expectations.
• Good interpersonal skills to work effectively with management and staff
• Engaged in campus activities and community involvement
• Desire to provide exceptional member experience and provide needs-based selling
• Ability to handle multiple job responsibilities and tasks to accomplish goals and objectives
• Must demonstrate a functional knowledge of the necessary federal laws and regulations.
• Good interpersonal skills to work effectively with management and staff
• Engaged in campus activities and community involvement
• Ability to handle multiple job responsibilities and tasks to accomplish goals and objectives
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act
• Required for Remote/Hybrid Work: A quiet workplace so you can focus on delivering excellent service to our members.
• Required to have power and high-speed internet over 100MB (minimum).
• Video capability (connection of 1.5 Mbps up and down recommended).
• Hybrid candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.

Nice To Haves

• Knowledge of secondary market is preferred.
• Bilingual preferred (English/Spanish).

Responsibilities

• Managing the day-to-day sales and support with applications coming from our community financial centers, web, external referral sources and in-bound phone inquiries.
• Ensure that member loan requests meet the members’ needs
• Review credit
• Review automated underwriting decisions
• Make, and follow up on initial document requests from the borrowers and prepare loans for underwriting review.
• Meeting with and counseling members on new mortgage loan options as determined by the current product guidelines.
• Engage with Community Financial Center teammates to develop quality referral strategies through product training and sales technique.
• Engagement with community organizations to develop a circle of influence for referrals.
• Proactively solicit new residential mortgage business and represent GTE in the market.
• Develop and maintain referral contacts and professional relationships with realtors, builders, etc.
• Analyze all loan file documentation to begin prequalification process, moving into full loan application entered Loan Operating System (LOS).
• Communicate lending decisions with regards to denials or counter-offers upfront.
• Retain and enhance mortgage acumen and maintain knowledge of mortgage products/services offered by the credit union.
• Reinforce the selling points of our loan types, rates, payments, and terms of mortgage products.
• Qualify for NMLS registration according to the Safe Act.
• Ensure compliance with all Federal regulations and disclose correct information to members as required by law.
• Implement actions plans to focus on areas of opportunity with all lending products.
• Demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act

Benefits

• Total Rewards – Competitive pay, robust insurance, wellness programs, retirement plans, generous time off.
• Career Growth – Tuition assistance, leadership development, certifications, and ongoing learning.
• Work-Life Balance – Flexible schedules and benefits that support your well-being.
• Community Impact – We actively invest in local charities and volunteer efforts.
• Purpose-Driven Work – Help deliver financial solutions that truly make a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees