LOAN COORDINATOR

SIGNATURE BANK OF ARKANSAS•Jonesboro, AR

1d•Onsite

About The Position

The position of Loan Coordinator I an entry level position and will be responsible for working in a small team environment to assist upper level loan coordinators in the day to day preparation, execution, and follow-up for loan documentation. The Loan Coordinator I is also responsible to work within a larger team environment by helping the Bank Manager and other bank personnel expand customer relationships while exceeding customer service expectations.

Requirements

High school diploma or general education degree required; additional post-secondary education or training in courses related to the financial services industry is highly desirable
One year banking experience required with loan experience preferred
Ability to multitask and prioritize the work assignments according to importance.
Ability to effectively communicate courteously and professionally in English (both written and oral) with customers and team members.
Ability to satisfactorily perform all duties and responsibilities listed above within a reasonable time frame.
Ability to project friendly, courteous, and professional image.
Effective listening skills
Sound reasoning and judgment skills with the ability to problem solve.
Ability to maintain confidentiality.
Ability to utilize all necessary software applications as well as Microsoft Office
Good interpersonal communication skills to effectively relate to all levels of the Bank staff
Able to sit or stand for an extended period of time
Able to lift up to 20 pounds
Use of fine motor skills

Responsibilities

Exhibit a sense of urgency to provide the finest customer service at all times and in all forms of verbal and written communication
Greet customers and direct them to proper individuals
Answer phones in a timely manner
Support upper level Loan Coordinators in their daily work by completing:
Title orders
Draw requests
Document filing
Wire processing for LIPs
Technical exceptions
Appraisal order requests
Open deposit accounts for loan customers and overflow for Retail Team
Develop skills necessary to process consumer loans
Perform all other tasks requested as they relate to the Bank and its functions.