LOAN COORDINATOR

SIGNATURE BANK OF ARKANSAS•Rogers, AR

About The Position

The position of Loan Coordinator is responsible for working in a small team environment to assist loan officers in the day to day preparation, execution, and follow-up of all aspects of loan documentation. The Loan Coordinator is also responsible to work within a larger team environment by helping the Bank Manager and other bank personnel in expanding customer relationships and exceeding customer service expectations.

Requirements

High school diploma or general education degree required; additional post-secondary education or training in courses related to the financial services industry is highly desirable.
One year banking experience required with loan experience preferred.
Ability to multitask and prioritize the work assignments according to importance.
Ability to effectively communicate courteously and professionally in English (both written and oral) with customers and team members.
Ability to satisfactorily perform all duties and responsibilities listed above within a reasonable time frame.
Ability to project friendly, courteous, and professional image.
Effective listening skills
Sound reasoning and judgment skills with the ability to problem solve.
Ability to maintain confidentiality.
Ability to utilize all necessary software applications as well as Microsoft Office
Good interpersonal communication skills to effectively relate to all levels of the Bank staff
All Team Members are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties.
Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities.
It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls.
All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.
Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas.
All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.

Responsibilities

Exhibit a sense of urgency to provide the finest customer service at all times and in all forms of verbal and written communication
Greet customers and direct them to proper individuals
Answer phones in a timely manner
Assist Loan Officers in their daily work by:
Assisting Customers in filling out loan or credit applications
Accurately preparing/reviewing documentation needed for loan closings
Obtaining required third-party documents
Coordinating loan closings
Working technical exceptions
Preparing and scheduling loan extensions
Assisting customers with loan maintenance
Maintain a thorough knowledge of Banks deposit products
Open new accounts and handle maintenance on existing relationships
Recognize cross-sell opportunities outside of own product specialty and refer to correct Bankers to fulfill all of customers banking needs
Provide notary service
Perform all other tasks requested as they relate to the Bank and its functions.