Loan Coordinator Support Specialist - St. Louis Area
About The Position
As a Loan Coordinator Support Specialist, you’ll support a team of Loan Coordinators by managing key internal and third-party-facing tasks that help move loan files smoothly from contract through closing. Your role focuses on completing time-sensitive operational duties, communicating with third parties, and maintaining clean file documentation all while helping ensure an exceptional experience for our borrowers. You won’t be in a client-facing role, but the impact you have on efficiency, accuracy, and timely closings will be felt across every file you touch. This position typically starts at $20/hour with opportunities for bonus compensation that offer potential earnings of $47,000 - $53,500 per year. Here’s a snapshot of what you’d be doing: Managing orders, follow-ups, and communication with third parties on behalf of assigned Loan Coordinators, taking ownership to resolve issues quickly and keep files moving. Proactively problem-solving by picking up the phone, reaching out to third parties, and clearing roadblocks as they appear. Completing time-sensitive administrative tasks that support underwriting readiness, file accuracy, and on-time closings. Staying organized across multiple files and deadlines, ensuring tasks are completed thoroughly and documented correctly. Keeping Loan Coordinators informed of updates, delays, or needs so nothing slips through the cracks. Following established workflows, using internal systems effectively, and escalating issues when appropriate. Participating in ongoing training to stay current on guidelines, workflows, and best practices while contributing to a collaborative team environment.
Requirements
- Detail-Obsessed: You take pride in accurate, thorough work and catching the small things that matter.
- Organized & Efficient: You manage multiple tasks and deadlines without losing track of what’s important.
- Proactive Problem Solver: You don’t wait for someone else to fix it—you pick up the phone and get it handled.
- Clear Communicator: You communicate professionally with teammates and third parties to keep things moving.
- Calm Under Pressure: You stay steady and reliable, even in high-volume or time-sensitive situations.
- Process-Driven & Accountable: You follow workflows consistently, escalate when needed, and own your responsibilities.
- Team-First Mindset: You enjoy supporting others and strengthening the team through reliable, high-quality work.
Responsibilities
- Managing orders, follow-ups, and communication with third parties on behalf of assigned Loan Coordinators, taking ownership to resolve issues quickly and keep files moving.
- Proactively problem-solving by picking up the phone, reaching out to third parties, and clearing roadblocks as they appear.
- Completing time-sensitive administrative tasks that support underwriting readiness, file accuracy, and on-time closings.
- Staying organized across multiple files and deadlines, ensuring tasks are completed thoroughly and documented correctly.
- Keeping Loan Coordinators informed of updates, delays, or needs so nothing slips through the cracks.
- Following established workflows, using internal systems effectively, and escalating issues when appropriate.
- Participating in ongoing training to stay current on guidelines, workflows, and best practices while contributing to a collaborative team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
