Loan Clerk

Kemba Cincinnati Credit Union•West Chester, OH

8h•Onsite

About The Position

Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted as a Top Workplace in the Cincinnati region since 2019, and recognized as a Top Workplace in the United States by USA Today in 2022, 2024, & 2025! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every single team member makes a difference, and together we make an impact in the lives of our members and the communities we serve. Responsible for performing title suspense and processing functions in accordance with specific state regulations; Placing liens on titles used as collateral for loans; Sending out-of-state titles to corresponding state offices for processing with Credit Union liens; Answering questions from both members and Credit Union personnel regarding title processing and regulations; Completing related reports and paperwork and maintains and updates files; Researching and resolving recordkeeping errors or discrepancies; Completing miscellaneous clerical functions and assisting Records personnel as necessary; Processing dealer check payoffs.

Requirements

High school graduate or equivalent.
Additional business coursework helpful.
General understanding of Credit Union loan titles and processes.
Knowledge of specific state title processing requirements and regulations.
Knowledge of related computer applications.
One year to two years of related office experience.
Well organized and attentive to detail.
Strong communication and telephone skills.
Coordinates activities well with others.
Ability to use typewriters, fiche and film retrievals, viewers, PCs, imaging systems, 10-key, telephones, and other basic business equipment.

Responsibilities

Places and releases Credit Union liens on titles used as loan collateral.
Checks titles to ensure that members have recorded current Credit Union lien information and correct personal data.
Sends out-of-state titles to corresponding state offices for processing Credit Union liens.
Checks titles and liens for correct and complete information and ships out-of-state titles weekly.
Receives member telephone calls regarding liens and titles; Sends titles to the DMV for name changes as requested.
Adds titles to the Suspense File; Ensures that titles are processed and sent out when the suspense date expires.
Checks FDI collateral manager for electronic titling and works reports from there weekly.