Loan Administration Clerk

First Financial Bank NA • Terre Haute, IN

1d • Onsite

About The Position

At First Financial Bank, accuracy and efficiency behind the scenes are just as important as the customer experience at the front line. As a Loan Administration Clerk, you’ll play a key role in supporting mortgage servicing operations—helping ensure loan transactions are processed smoothly, accurately, and on time.

This role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced environment. Your work will directly support internal teams and contribute to a seamless experience for our customers.

Requirements

• High school diploma or equivalent (secondary education preferred).
• An understanding ofmortgage loan processing, documentation, and closing procedures preferred.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Analytical mindset and ability to work accurately under deadlines.
• Proficiencyin Microsoft Word and Excel.
• Ability to manage multiple tasks in a fast-paced environment.
• Commitment to confidentiality and accuracy.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

Nice To Haves

• An understanding ofmortgage loan processing, documentation, and closing procedures preferred.
• secondary education preferred

Responsibilities

• Process loan transactions:Perform clerical duties to support mortgage loan processing and servicing activities.
• Prepare loan files:Organize and prepare mortgage files for imaging and record retention.
• Generate payoff statements:Prepare and deliveraccuratepayoff information for mortgage loans.
• Support payments and ACH:Assist with loan payment posting, ACH setup, and ACH removals.
• Manage communications:Monitor servicing email inboxes and respond to internal and external inquiries.
• Handle transactions:Process incoming wires and support loan boarding activities.
• Maintain records:Ensureaccuratedocumentation and organization of departmental records.
• Support the team:Provide backup support for other mortgage servicing functions as needed.

Benefits

• Competitive Pay & Benefits:Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks:401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance:Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities:Tuitionassistanceand professional development programs.
• A Supportive Culture:Integrity, collaboration, innovation, and respect are at the heart of what we do.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED