Loan Boarding Specialist
About The Position
CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience with innovative programs, streamlined processes, and a commitment to speed and precision. As we grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments. The Loan Boarding Specialist is responsible for accurately onboarding newly originated, acquired, or transferred loans into the company’s servicing system. This role ensures data integrity, compliance with regulatory and investor guidelines, and seamless coordination with internal and external stakeholders. The ideal candidate has strong attention to detail, experience with loan documentation, and familiarity with loan servicing platforms.
Requirements
- 1+ years of experience in loan servicing, loan operations, mortgage banking, or related financial industry.
- Strong knowledge of loan documents, loan lifecycle, and regulatory requirements (RESPA, TILA, CFPB, etc.).
- Proficiency in loan servicing systems and document management software.
- Excellent attention to detail, analytical skills, and organizational skills.
- Ability to work in a fast-paced, deadline-driven environment.
Responsibilities
- Review loan documentation for completeness and accuracy (notes, disclosures, collateral documents, closing packages, etc.).
- Enter and validate loan data within the servicing system (e.g. Encompass/ICE)
- Upload and organize supporting documents into the imaging system.
- Perform QC checks to ensure loans meet investor, regulatory, and company servicing requirements.
- Validate critical fields such as interest rates, amortization schedules, escrow setup, payment methods, and special loan features.
- Resolve data discrepancies by coordinating with originations, closing, underwriting, and secondary marketing teams.
- Communicate with lenders, brokers, or onboarding partners to obtain missing information or documentation.
- Support Servicing, Accounting, Escrow, and Investor Reporting teams with loan-level questions.
- Track and manage onboarding timelines to ensure loans are boarded accurately and on time.
- Monitor loan boarding pipelines and ensure proper workflow progression.
- Generate reports and reconcile data to confirm successful system uploads.
- Recommend process improvements to increase accuracy and efficiency.
Benefits
- Be part of a fast-growing company changing the game in Non-QM.
- Competitive compensation and performance-based bonuses.
- Collaborative and entrepreneurial culture.
- Opportunities for career advancement and innovation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
