Loan Boarding Specialist

United Wholesale Mortgage • Pontiac, MI

3d

About The Position

The Loan Boarding Specialist is responsible for accurately onboarding newly originated, acquired, or transferred mortgage loans into the servicing system. This role ensures that loan data is correctly imported, verified, and reconciled with supporting documentation, ensuring compliance with investor, regulatory, and internal guidelines.

Requirements

• High School diploma or equivalent required.
• Associate’s or Bachelor’s degree in Finance, Business, or related field preferred.
• 1–3 years of experience in mortgage servicing, loan boarding, or loan operations.
• Experience with servicing systems (e.g., Black Knight MSP, LoanServ) preferred.
• Strong attention to detail and organizational skills.
• Ability to interpret loan documentation and investor requirements.
• Proficient in Microsoft Excel and data entry.
• Effective written and verbal communication skills.
• Ability to work in a fast-paced, deadline-driven environment.

Nice To Haves

• Familiarity with RESPA, TILA, and CFPB mortgage servicing rules.
• Knowledge of investor guidelines (FNMA, FHLMC, GNMA).
• Experience with bulk loan acquisitions or servicing transfers.

Responsibilities

• Accurately board new mortgage loans into the servicing platform (e.g., MSP, LoanServ, or other systems).
• Review and validate data from closing documents such as promissory notes, mortgage/deed of trust, escrow instructions, and loan applications.
• Perform quality control checks to ensure completeness, accuracy, and compliance with investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
• Coordinate with internal teams including Loan Origination, Investor Reporting, Compliance, and Escrow to resolve data discrepancies.
• Maintain accurate and timely documentation of loan boarding processes and exceptions.
• Load and verify escrow accounts, tax and insurance information, and payment schedules.
• Reconcile loan data against transfer or acquisition reports.
• Support audits and regulatory reviews by providing documentation and system data.
• Identify and escalate system or data anomalies to management for resolution.

Benefits

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees