Loan Administration Specialist

Caribou Financial • Denver, CO

4h • Hybrid

About The Position

Caribou is looking for a detail-oriented Loan Administration Specialist to join our Accounting team reporting directly to the Loan Administration Supervisor. The role involves ensuring accuracy in payouts, resolving variances with vendors and lenders, and supporting cross-functional teams—including Sales, Funding, and Titling—with post-loan funding activities. The ideal candidate will be highly organized, comfortable working with financial data, and committed to delivering timely and accurate results.
In this role, you will…
Reconcile and track funding package totals and itemized lender requests against received amounts; investigate and resolve discrepancies.
Execute disbursements related to funding received, including loan payoffs and costs for add-on products.
Provide cross-functional support to Sales, Funding, and Titling teams with post-loan funding activities.
Process product cancellation requests submitted by customers and lending partners in a timely and accurate manner. Upload and manage submitted product cancellation forms via internal systems.
Collaborate with Product Vendors and the Accounting team to coordinate and facilitate the issuance of refund checks.
This role can be based out of our Caribou office in Denver, CO. Alternatively, this role may work remotely or hybrid from the Denver metro area.

Requirements

• Exceptional attention to detail, paired with strong organizational skills and a proactive approach to identifying and solving problems efficiently and accurately.
• Professional communication skills, both written and verbal, with the ability to work effectively cross-functionally and externally.
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
• High computer literacy skills and the ability to adapt to multiple software programs and upgrades, including MS Office Excel, Google Workspace, Adobe Acrobat DC.
• Capable of working both independently and as part of a small team, quickly learn new skills, and maintain accuracy in data entry and file processing while operating with minimal supervision remotely.
• High School Diploma/GED or higher

Nice To Haves

• Accounts payable/receivable experienced preferred.
• Strong understanding of funding processes, loan servicing, or automotive finance is a plus.

Responsibilities

• Reconcile and track funding package totals and itemized lender requests against received amounts; investigate and resolve discrepancies.
• Execute disbursements related to funding received, including loan payoffs and costs for add-on products.
• Provide cross-functional support to Sales, Funding, and Titling teams with post-loan funding activities.
• Process product cancellation requests submitted by customers and lending partners in a timely and accurate manner. Upload and manage submitted product cancellation forms via internal systems.
• Collaborate with Product Vendors and the Accounting team to coordinate and facilitate the issuance of refund checks.

Benefits

• Competitive compensation: $23.50/hr
• Equity options
• 401(k) retirement plan
• Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
• Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance
• Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
• Up to $1,000 per year for eligible professional development expenses
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees