Loan Administration Assistant

Home Bank•Lafayette, LA

About The Position

The Loan Administration Assistant supports the day-to-day processing, documentation, and servicing of commercial, real estate and consumer loans. The position primarily performs vault custodial duties, including, but not limited to, creating and maintaining files or original loan documents, and pulling records for paid out processing. Additionally, this position sorts and routes all incoming department mail and processes loan payments received by mail.

Requirements

High School or equivalent required
Minimum of one year of experience in loan operations or administration preferred
Two years of banking experience preferred
Basic understanding of loan documentation, collateral types, and loan servicing process.
Knowledge of standard filing practices
Knowledge of banking regulations and compliance standards applicable to loan operations
Strong attention to detail with the ability to manage multiple priorities
Strong written and verbal communication skills; the ability to interact professionally with internal teams and customers.
Exercise good judgment when problem solving both internally and externally.

Nice To Haves

Minimum of one year of experience in loan operations or administration preferred
Two years of banking experience preferred

Responsibilities

Perform vault custodial duties – control vault access, create and maintain loan files, and pull records for paid out loans.
Assist and prepare, review and verify loan documentation.
Ensure loan files are complete, accurate, and properly sorted and upload in the loan servicing systems or service provider systems.
Sort and process incoming mail.
Process loan payments received by mail.
Assist with loan maintenance activities
Help coordinate loan payoffs, releases, and satisfaction.
Maintain accurate loan records and ensure consistency across systems
Communicate with lenders, relationship managers, and customers to resolve documentation or servicing questions.
Prepare reports, logs, and tracking spreadsheets related to loan administration activities
Mail paid loan documentation to the appropriate parties.
Contribute to process improvement initiatives and support departmental projects as assigned