Loan Accounting Specialist - Irving , Tx

Reprise Financial • Irving, TX

32d • $21 - $24 • Onsite

About The Position

The Loan Accounting Specialist is responsible for supporting several job functions within the Loan Accounting Department including but not limited to processing monetary and non-monetary transactions to customer’s loans in a timely and accurate manner. This position is responsible for identifying and adhering to best practices in order to minimize risk and potential losses.

Requirements

• 1-2 years or more experience in financial services or similar industry
• 2 years system knowledge working within Shaw Retail preferred
• Ability to demonstrate analytical capabilities
• Excellent communication, organizational and problem-solving skills
• Basic knowledge of PC applications including Microsoft Office
• Intermediate operational experience of Microsoft Excel
• Experience working on multiple concurrent tasks while meeting rigorous deadlines
• Should possess clear and professional verbal communication skills
• Extremely strong customer service skills
• Ability to work well with all levels of management and personnel within the organization both verbally and written
• Ability to maintain confidentiality and professional demeanor while working with internal and external customers
• Team player with ability to perform effectively in a fast-paced environment

Responsibilities

• Research, process and post incoming payments from customers or 3rd parties.
• Apply proper treatment to reverse to reapply cash and non-cash adjustments following departmental business rules.
• Prepares daily monetary upload transactions through the batch cycle entries while maintaining records, files, and controls.
• Supply supporting documentation in the form of payment histories, copies of contract, payoff quotes, paid in full letters to external customers upon request.
• Evaluate bank returns and process NSF’s, stop payments and closed accounts.
• Research and resolve accounts according to payment disputes in relation to missing payments, misapplied payments, unauthorized payments, and overpayments.
• Update the system with proper documentation for research, tracking, reconciliation, and repository purposes.
• Review customer related refunds to ensure accurate accounting and compliance to policies and procedures.
• Communicate effectively with management, providing necessary explanations and recommendations on daily tasks to minimize redundancies, streamline processes, and enhance overall operational efficiency within the department.
• Provide efficient and adequate responses to customers and internal department inquiries within SLAs.
• Promote a cooperative and productive work environment.
• Provide support to other departments on an as needed basis.

Benefits

• Comprehensive medical, dental, and vision coverage, contributions to a Health Savings Account (HSA), and access to an Employee Assistance Program (EAP) to support your mental health and overall well-being.
• Plan ahead with our 401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%).
• Recharge with accrued time off, company holidays, sick time, and 3 floating holidays—perfect for celebrating your birthday, your dog’s birthday, or just a random Tuesday!
• Our 12-week Paid Parental Leave ensures you have the time and support to focus on your family during life’s biggest moments.
• Market-driven salary and bonus opportunities ensure your hard work is recognized and rewarded.
• Stay connected and productive with a robust tech package designed to help you deliver your best every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed