Load Planner

Woongjin•Ontario, CA

22h•Hybrid

About The Position

WOONGJIN, Inc. is a rapidly growing team providing unique, exceptional, and enhanced services to clients, motivated by a strong moral code of goodness and servant leadership. The Load Planner position involves building, planning, and assigning daily outbound and inbound shipments using a Transportation Management System (TMS). This role focuses on optimizing routing and equipment utilization to ensure timely and efficient delivery while minimizing transportation costs. It requires reviewing orders, consolidating shipments, and determining the best mode and carrier assignments, ensuring alignment with required delivery dates and customer-specific guidelines. The role also involves extensive coordination and communication with carriers, warehouse operations, and customer service to confirm load details, resolve scheduling conflicts, and monitor in-transit loads for on-time performance. Maintaining accurate shipment data in TMS and supporting systems, validating documentation, and ensuring compliance with SOPs and contracts are also key aspects. Furthermore, the Load Planner will track KPIs, analyze trends for process improvements, and support logistics optimization initiatives.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience).
2+ years of experience in load planning, dispatching, or transportation coordination.
Strong understanding of freight operations, routing, and carrier scheduling.
Proficiency in Microsoft Excel and transportation systems (TMS).
Excellent communication, multitasking, and problem-solving skills.

Nice To Haves

Experience with SAP, or similar enterprise logistics platforms.
Knowledge of EDI processes, carrier portals, and digital visibility tools (FourKites, Project44, etc.).
Familiarity with regional carrier networks and warehouse operations.

Responsibilities

Build, plan, and assign daily outbound and inbound shipments in TMS (Transportation Management System).
Optimize routing and equipment utilization to ensure timely, efficient delivery while minimizing transportation costs.
Review orders, consolidate shipments, and determine the best mode and carrier assignment.
Ensure alignment with required delivery dates (RDD/MABD) and customer-specific delivery guidelines.
Communicate with carriers, warehouse operations, and customer service to confirm load details and resolve scheduling conflicts.
Monitor in-transit loads, ensuring on-time performance and addressing any delays or accessorial issues proactively.
Serve as a primary point of contact for load execution and scheduling questions.
Maintain accurate shipment data in TMS and supporting systems (e.g., FourKites, Tracktik, SAP).
Validate BOLs, appointment confirmations, and proof of delivery (POD) documents.
Ensure compliance with company SOPs, carrier contracts, and customer routing guides.
Track KPIs such as on-time pickup/delivery, cost per load, and tender acceptance.
Analyze trends to identify bottlenecks and recommend process improvements.
Support carrier performance reviews and logistics optimization initiatives.