LMS Administrator - REMOTE

Concorde Career Colleges, Inc.•Overland Park, KS

21h•$70,000 - $87,000•Remote

About The Position

The LMS Administrator is responsible for the administration, maintenance, and support of the organization's Learning Management System (LMS). This role ensures the optimal functionality, usability, and integration of the LMS for faculty, staff, and students, supporting ground, online, and blended learning experiences. The LMS Administrator works closely with the Director of Educational Technology and Academic Department to enhance the LMS’s role as a central platform for course delivery. In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) Retirement Matching: 50% match on the first 6% of your contributions after 90 days Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance: Health, vision, and dental coverage for you and your dependents Pet Insurance: Competitive coverage for your furry family members through ASPCA Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Salary Range: $70K to $87K

Requirements

Bachelor’s degree in Information Technology, Educational Technology, or a related field (required)
Minimum of three (3) years of experience administering and supporting a Learning Management System (LMS), ideally Canvas (required)
Experience with LTI integrations and troubleshooting technical issues related to LMS functionality (required)
Knowledge and experience with HTML, CSS, and JavaScript
Knowledge of best practices in online education and instructional technology, with a focus on improving the user experience for faculty, staff, and students
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders
Ability to manage support services, track issues, and work with external vendors to resolve problems promptly

Nice To Haves

Experience writing and implementing API calls to support LMS integrations and automation (preferred)
Experience working with cross-functional teams (e.g., IT, academic departments) to implement and maintain LMS-related projects (preferred)

Responsibilities

Configure and maintain the LMS, including accounts, enrollments, permissions, and settings, ensuring compliance
Oversee course setup and collaborate with Learning Design to maintain templates and resources
Develop protocols for LMS maintenance and secure data archiving
Implement and monitor system updates; communicate and train users on new features
Manage LMS integrations with third-party apps and collaborate with IT on SIS connections
Write and implement API calls to automate processes
Provide technical support for faculty, staff, and students; resolve issues with vendors and stakeholders
Oversee 24/7 LMS support, monitor tickets, analyze trends, train reps, and maintain the Knowledge Base
Maintain and update Canvas Knowledge Base; generate reports on usage and performance for improvement
Stay current on LMS trends and best practices in online education
Design and deliver training materials to enhance LMS usage
Other duties as assigned

Benefits

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Salary Range: $70K to $87K

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