Live Sports Content Operator

Storyteller

4d • Remote

About The Position

No experience needed — just enthusiasm, curiosity, and a proactive mindset! We’ll give you the tools, training, and trust to grow fast in the world of live sports.

💸 Up to 20,000 USD per year on a full time, contractor contract
🌎 Fully remote working!
✨ Exciting high growth product, relied on by leading global brands, particularly within sports
💻 Working with the latest hardware, tech stack and tools

This role follows a rotating shift pattern, including evenings and weekends, depending on live events.

ABOUT US

Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue.
Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.
We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit!

You'll be part of a supportive and innovative team that values collaboration and creativity. You'll have the flexibility of working remotely, with variable hours to cover events around the world and ensure 24-hour coverage. You'll engage with exciting sports clients, providing you with unique insights and experiences in the sports industry.

This role will provide you with the opportunity to:

Requirements

• Reliable access to consistent internet.
• Flexibility to work varying hours and weekends.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Experience in support or customer success.
• Experience ensuring high quality for customers
• A can-do attitude with a willingness to dive in and add value to our customers.
• A customer-centric mindset, always prioritizing client satisfaction.
• A proactive approach to contributing across the business.

Nice To Haves

• Experience working in a fast-paced environment
• Experience creating or improving support or QA processes
• Experiencing working in a SaaS environment
• Content experience

Responsibilities

• Run live content management for clients, ensuring timely and accurate delivery.
• Generate engaging content tailored to client needs.
• Provide exceptional customer support to enhance client satisfaction.
• Ensure strong quality control over client content, maintaining high standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed