Live Event Support Engineer

Avi-Spl•Milwaukee, WI

1d•Onsite

About The Position

The Live Event Support Engineer will play a critical role in the setup, and support of onsite and hybrid events for an established company in Milwaukee Wisconsin. This will be mainly for Live Event Support. Must have strong customer service skills as well as Live Event Support background.

Requirements

Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
Ability to manage small to medium projects
Familiarity with minor programming (AMX/Creston) – changes and troubleshooting
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standard
Minimum of a High School Diploma or equivalent
Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.

Nice To Haves

Minimum of 3 - 5 years of audiovisual integration and/or service experience
Formal education in Electronics or related field
The following training certifications:
AMX Intro to Networking for AV Professionals
AMX Programmer I
Crestron Professional Installation Essentials of Crestron Programming Certification
Exton AV Associate Certification
InfoComm Quick Start to the Audio-Visual Industry
InfoComm CTS General Certification

Responsibilities

Using their technical expertise and creative innovation to contribute to the overall technical strategy of live events based on the creative vision and unique event scope
Utilizing deep knowledge of video equipment and technology to ensure flawless operation of all video equipment and decision-making skills to make real-time adjustments as needed to ensure quality control
Collaborating with team members to optimize the operational setup of the production control room and oversee the troubleshooting of all aspects of the client’s production facilities and control rooms
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Deliver field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end user training and as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to various job sites as required
Must be flexible to work after hours and weekends when required