Litigation Manager

Hankey Group ExternalLos Angeles, CA
8d$100,000 - $150,000Onsite

About The Position

Litigation Manager Los Angeles, CA | On-site role Position Summary: Step Into a High-Impact Legal Leadership Role! Are you ready to take charge and lead a high-performing legal team? We’re looking for a driven and detail-oriented leader to oversee all aspects of recovering deficiency balances on charged-off accounts—through strategic litigation and collaboration with top-tier outside counsel. In this pivotal role, you’ll manage the full litigation lifecycle, from civil lawsuits to referrals, while ensuring your team consistently hits performance targets and upholds the highest standards of compliance and professionalism. You’ll work side-by-side with the Consumer Litigation Director, helping to shape daily operations, drive results, and elevate the department’s performance. This is more than just a job—it’s a chance to lead, influence, and grow within a dynamic legal environment where your skills and leadership make a measurable difference every day. Join Our Team as a Legal Operations Leader! Are you a sharp, motivated professional with a passion for legal operations and leadership? We're looking for someone like you—an organized, proactive problem-solver with strong communication skills and a team-focused mindset—to take on a key role in our legal department. If you're ready to make a real impact and grow your career in a fast-paced, supportive environment, we want to hear from you!

Requirements

  • Proficient in Microsoft Word, Excel, Outlook, and SQL.
  • Exceptional attention to detail and organizational skills to keep everything running smoothly.
  • Strong analytical, written, and verbal communication skills.
  • Able to manage multiple priorities under pressure while maintaining high standards.
  • Collaborative yet self-driven—ready to take initiative and lead projects confidently.
  • Familiarity with basic federal and state collection laws, including FDCPA.

Responsibilities

  • Oversee the preparation of legal documents and support department productivity by managing daily, weekly, and monthly reporting.
  • Train and guide both entry- and senior-level team members, helping to build a high-performing, engaged legal team.
  • Serve as the key contact between Westlake and our Consumer Litigation vendors and affiliates.
  • Reconcile financial and productivity reports to ensure accurate, data-driven decisions.
  • Prepare legal placement files for outside counsel and ensure top-notch legal operations.
  • Monitor department call flow to maintain smooth operations and exceptional service.
  • Influence, negotiate, and enforce policies and productivity standards that elevate performance across the board.
  • Work directly with the Director to drive employee performance and operational excellence.

Benefits

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas,TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet
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