Litigation Associate Manager

AllstateUniondale, VT
1d$80,000 - $124,600

About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Associate Manager leads a team of adjusters, delivering exceptional claims and injury service while driving strong performance and quality outcomes. This role oversees complex claims, including Homeowners Liability and Complex Bodily Injury litigation. The ideal candidate brings prior people leadership experience along with a strong background in Commercial General Liability and technical expertise in auto bodily injury claims, including litigation exposure and homeowners liability. This leader balances hands-on expertise with coaching and development, manages workloads and expectations, and delivers service that supports customer retention and NatGen’s business goals. National General Insurance, an Allstate Company, is seeking a Litigation Associate Manager to join our Northeast team and play a key role in leading complex Homeowners Liability and Bodily Injury litigation. This role is ideal for a people leader with strong technical expertise in auto bodily injury claims and litigation, complemented by Commercial General Liability experience. The Associate Manager will elevate team performance, develop adjuster talent, and drive consistent, high-quality claim outcomes while delivering the fast, fair, and easy service that supports customer retention and advances NatGen’s business goals.

Requirements

  • 5 or more years of experience (Preferred)

Responsibilities

  • Frequently participates in special projects as a subject matter expert
  • Manages and oversees performance of vendors
  • Oversees response to highly complex arbitrations contentions
  • Oversees the negotiation of highly complex claim settlements
  • Oversees the resolution of highly complex customer conflicts or issues
  • Analyzes unit reports and supports the achievement of business unit objectives
  • Defines, analyzes, and tracks department, section, and/or unit measures
  • Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews
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