Listening Ear Activities Consumer Support Worker

CRISIS CENTER INC•Ionia Township, MI

4d•Onsite

About The Position

Would you like to join a team to be part of a new program that will take you out into the Ionia county communities to do things that are fun? Listening Ear has started a new program called Listening Ear Activities (LEA). This program is designed to promote community activities to adults with development or intellectual disabilities so they can increase their independence and productivity while out in the community having fun with their peers and friends. Most events take place in local venues, businesses, parks libraries etc. Position Summary: LEA Consumer Support Workers are responsible for assisting adults with developmental and intellectual disabilities engage and participate in a variety of community activities. Responsibilities may include assisting with eating meals, restroom assistance, administering medications, and transporting to and from scheduled activities. All activities will comply with a consumer’s Person Centered Plan. All functions are performed with strict adherence to the applicable Michigan Health Code, MDHHS regulations, and contractual obligations between Listening Ear and community agencies or the State of Michigan. Reporting and Supervision: LEA Consumer Support Workers report to the LEA Program Director or Residential Manager of Community and Activity Programs.

Requirements

Must possess and maintain a valid driver’s license and good driving record
Must possess or acquire through sponsored training a working knowledge of laws, regulations, and methodologies relevant to working with varying degrees of mentally disabled adults including, but not limited to: Recipient Rights, Agency Ethics and the Consumer Bill of Rights, Person Centered Plans, CPR, First Aid, Safety and fire prevention, Nutrition, Prevention of communicable diseases
Ability to manage multiple tasks simultaneously
Ability to respond to emergency situations in a controlled manner
Work with professionalism, including empathy, patience, and cultural sensitivity
Required: High School Diploma, GED, or be functionally equivalent in reading and writing in English, and basic math. Must be at least 18 years of age at the time employment begins.

Nice To Haves

Prior experience in a caregiving capacity with a licensed care facility.
Post-secondary certification from an accredited Community College or other relevant training program.

Responsibilities

Engage with consumers and LEA Program Director or other designated staff to identify and implement activities available under the consumer’s Person Centered Plan.
Transport consumers from designated locations to and from the scheduled activity in a timely manner.
Accurate and timely completion and delivery of all necessary or required documentation relating to consumer services.
Attend and successfully complete all mandatory training and skill development programs, including annual refresher trainings as required.
Report punctually to work location and remain with consumer until the conclusion of the scheduled activity.
All job duties will be performed in compliance with relevant laws, regulations, agreements, and Listening Ear standards.

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