Linen Attendant - Excalibur

MGM Resorts International • Cary, NC

1d • $23 • Onsite

About The Position

As a Linen Attendant at Excalibur, you will play a vital role in creating exceptional guest experiences by ensuring timely delivery, organization, and replenishment of linens and supplies across the property. This position supports multiple departments—including Housekeeping, Food & Beverage, Spa, Pool Operations, and the Casino—by managing inventory, transporting materials, and maintaining clean, well-stocked work areas. You will operate equipment such as pallet jacks and lifts, complete daily logs and reports, and uphold sustainability practices while meeting S.H.O.W. Service Basics. Success in this fast-paced role requires strong communication skills, attention to detail, and a commitment to delivering service that creates lasting WOW memories for every guest.

Requirements

• 6+ months of prior relevant experience, including warehouse/stocking or similar experience preferred
• Work varied shifts, to include weekends and holidays

Responsibilities

• Receive daily linen deliveries and deliver daily inventories to all areas requiring linens, such as, but not limited to: Housekeeping, Public Area, Pool Operations, Spa and Salon Operations, Food & Beverage, and Casino request
• Transport all tower trash and waste to the main trash dock
• Responsible for completing daily all assignments and updating task sheets and reports daily: Trash/Linen, Receiving, Food, Beverage, Spa/Salon, Pool, Tower Deliver, Restock station, etc.
• Responsible for re-stock station tasks including but not limited to, inventory, stocking, logistics, and dispersion
• Responsible for staging and organizing restocking line according to the restock flow including retrieving, staging, and delivering Supplies, Reserves, and hampers.
• Responsible for replenishment of all totes and log the progress and completion
• Responsible for keeping area clean and organized
• Responsible for completing the Restock station log accurately and submit to the housekeeping manager
• Ability to communicate operational and inventory/data needs verbally and written format
• Responsible to meet S.H.O.W. Service Basics, assisting internal and external guests
• Perform work that use of equipment around the Linen Dock (i.e. tuggers, lifts, pallet jacks) etc.
• Follow the guidelines for rejecting linen and terry consistent with the department program
• Use supplies responsibly, not wasting products by participating in sustainability and recycling programs
• Provide excellent service consistent with the property's core service standards and brand attributes
• Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed