LINEN ATTENDANT

Tamaya Enterprises Inc. d•Santa Ana Pueblo, NM

8h•Onsite

About The Position

Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Performs duties related to housekeeping in accordance to established policies and procedures as well as service standards. Receives dirty linens and towels, sorts and counts them in assigned location. Receives and counts clean linen and towels, distributes them to the assigned locations. Ensures all equipment is used and maintained in accordance with established procedures. Adheres to all safety guidelines including the use of protective equipment. Uses chemicals in a proper, safe and responsible manner in accordance with standards. Performs duties in a timely and efficient manner. Maintains proper stock levels at all times. Properly operations laundry machines, dryers, washers and equipment in accordance to set standards. Communicates problems, challenges or unusual matters of significance to supervisor. Informs supervision of needed support, supplies or repairs. Completes maintenance work orders to be shared with supervisors and management. Accurately completes assigned daily paperwork. Ensures all storage areas and carts are clean and organized. Exhibits passion for the hospitality and gaming experience of our guests. Takes personal responsibility for delivering excellent guest experience. Welcomes corrective and/or constructive feedback. Perform other duties as assigned.

Requirements

Preference is given to qualified Santa Ana Tribal Members.
High School diploma or GED required.
Bi-lingual and multi-cultural experience helpful.
Good interpersonal, guest service and communication skills.
A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.

Nice To Haves

Bi-lingual and multi-cultural experience helpful.

Responsibilities

Performs duties related to housekeeping in accordance to established policies and procedures as well as service standards.
Receives dirty linens and towels, sorts and counts them in assigned location.
Receives and counts clean linen and towels, distributes them to the assigned locations.
Ensures all equipment is used and maintained in accordance with established procedures.
Adheres to all safety guidelines including the use of protective equipment.
Uses chemicals in a proper, safe and responsible manner in accordance with standards.
Performs duties in a timely and efficient manner.
Maintains proper stock levels at all times.
Properly operations laundry machines, dryers, washers and equipment in accordance to set standards.
Communicates problems, challenges or unusual matters of significance to supervisor.
Informs supervision of needed support, supplies or repairs.
Completes maintenance work orders to be shared with supervisors and management.
Accurately completes assigned daily paperwork.
Ensures all storage areas and carts are clean and organized.
Exhibits passion for the hospitality and gaming experience of our guests.
Takes personal responsibility for delivering excellent guest experience.
Welcomes corrective and/or constructive feedback.
Perform other duties as assigned.