Line Service Professional
About The Position
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. Is the customer #1 with you? Are you a positive, up-beat person? Do you have an inner need to do things right in a timely fashion? Do you insist on working safely and efficiently? Are you known for your reliability and dependability? Do you have a burning desire to be the best at what you do? Are you excited to provide a level of customer service unrivaled by the competition? Do you enjoy working outside? The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.
Requirements
- Customer focus-naturally outgoing/extroverted
- Very strong work ethic and initiative to get the job done while working independently
- Communicate with customers and employees in person, on phone, and through radio communications
- Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
- Strong computer skills including Microsoft office products
- Ability to read, write and follow detailed instructions
- Basic mathematical knowledge
- Must be able to lift 75 pounds
- Outside work in all types of weather conditions
- Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder
- This is a non-exempt position
- This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
- No travel is expected for this position.
- High School Diploma
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug free employer includes pre-employment and random screening
Nice To Haves
- Bi-lingual preferred
- Customer service experience in the service industry preferred
- Prior aircraft ground handling experience a plus
Responsibilities
- Aircraft movement, placement, fueling, and storage
- Fuel movement- quality control, disposal, daily paperwork and documentation
- Daily check and upkeep of crew cars and ramp vehicles
- Facility maintenance and upkeep
- Customer service, promotion of services
- Monthly crew meetings
- Annual re-current training
Benefits
- Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage.
- We value your hard work and offer performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
