Line Operations Specialist (Overnight)

Hillwood•Fort Worth, TX

5d•Onsite

About The Position

Alliance Aviation Services (AAS) is seeking a skilled, safety-driven, and service-oriented Overnight Line Operations Specialist to join our team in Fort Worth, TX. Reporting directly to the Line Service Manager , this position plays a mission-critical role in supporting airfield operations while delivering exceptional service to pilots, crew, and passengers. The ideal candidate thrives in a fast-paced environment, values teamwork, and upholds the highest standards of professionalism and courtesy in every interaction. As a frontline provider of ground support, this role ensures efficient aircraft handling, facility readiness, and a seamless experience for every arrival and departure. Comprehensive training will be provided to support proficiency in aircraft handling, safety protocols, and operational systems. The Line Operations Specialist is expected to demonstrate growth in both technical skills and customer engagement throughout their tenure.

Requirements

Strong customer service orientation with a professional and courteous demeanor.
Team-oriented, adaptable, and capable of managing multiple tasks in a high-energy setting.
High level of situational awareness and safety consciousness in all ground operations.
Detail-driven with excellent organizational and time-management skills.
Calm and responsive under pressure, with a proactive approach to problem-solving.
Commitment to maintaining safety, cleanliness, and regulatory compliance across all duties.
Ability to operate a wide range of aircraft ground support equipment including tugs, GPUs, air starts, belt loaders, LAV carts, forklifts, and more.
Working knowledge of Microsoft Office tools and aviation service platforms such as Total Aviation Software.
Proficiency in using two-way radios and VHF communication systems for operational coordination.
High school diploma or equivalent required.
Must possess a valid driver’s license to perform job-related transportation duties.

Nice To Haves

Minimum 1 year of relevant experience in FBO operations, aviation ground support, or a related field is strongly preferred.
Customer service experience strongly preferred.
Forklift certification or equivalent experience is a plus.
Bilingual proficiency preferred (Spanish/English).

Responsibilities

Provide professional, courteous support to pilots, passengers, and crew during ground operations.
Assist with luggage handling, catering delivery, and provide transportation between aircraft and terminal.
Support customs and international trash handling procedures in compliance with federal regulations.
Escort guests on/off the ramp and handle guest vehicles on arrival and departure.
Perform safe and efficient aircraft marshalling, towing, fueling, and routine servicing.
Conduct light maintenance tasks such as windshield cleaning, oil replenishment, lavatory and oxygen servicing.
Assist with cargo aircraft loading and unloading (training provided).
Maintain hangar readiness, ensuring safe access and organized storage.
Inspect and clean ground support equipment and vehicles (e.g., Refuelers, tugs, GPUs, belt loaders, LAV carts).
Accept delivery of fuel loads in accordance with ATA 103.
Monitor fuel inventory and maintain accurate logs and documentation.