Lift Attendant Supervisor

Snowshoe MountainSnowshoe, WV
3d$17Onsite

About The Position

Experience the thrill of mountain life while working in a winter wonderland! If you’ve ever dreamt of trading an indoor desk for breathtaking outdoor views and engaging with guests from around the world, this is your chance. As a Lift Attendant Supervisor, you'll be at the heart of our mountain operations, assisting skiers and riders, ensuring a smooth and enjoyable experience for all. We’re looking for enthusiastic, friendly individuals who love the outdoors and have a passion for exceptional guest service.

Requirements

  • Must have some computer knowledge
  • High School Diploma or GED

Nice To Haves

  • 2 years’ experience with lift operations or 2 years experience in a supervisory role
  • Skiing or Snowboarding ability

Responsibilities

  • Training & Safety: Train employees on proper techniques for loading/unloading lifts, and ensure proper use of lift controls and safety equipment. Conduct safety training sessions and ensure lifts operate safely under varying weather conditions.
  • Guest Assistance: Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts. Guide guests through loading/unloading areas, including handling swinging chairs, and address any concerns.
  • Operations & Monitoring: Ensure proper signage is in place, ramps are smooth and ice-free, and machinery is operating correctly. Monitor weather conditions and shut down operations during severe weather.
  • Staffing & Support: Ensure staff adhere to uniform requirements, assist with staffing, and resolve conflicts. Produce weekly schedules, manage absenteeism, and oversee lift ticket checks for validity.
  • Inventory & Documentation: Check inventory, verify supply deliveries, and ensure proper lift logs and incident forms are completed.
  • Collaboration & Communication: Assist other departments with lift operations and conduct staff meetings. Keep up-to-date on industry standards and ANSI-B77 code changes.
  • Driving: Have a valid Driver’s license and ability to pass the Snowshoe Driving Program

Benefits

  • Housing: Affordable on-mountain employee housing available for rent
  • Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!
  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
  • Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
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