Lift Attendant Supervisor

Alterra • Snowshoe, WV

5d • $17 • Onsite

About The Position

Flex Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Pay: $17 per hour Start Date: Hiring Soon! This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family! Schedule: May require working early mornings, evenings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes! 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations. Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more! Why Work with Us? Experience the thrill of mountain life while working in a winter wonderland! If you’ve ever dreamt of trading an indoor desk for breathtaking outdoor views and engaging with guests from around the world, this is your chance. As a Lift Attendant Supervisor, you'll be at the heart of our mountain operations, assisting skiers and riders, ensuring a smooth and enjoyable experience for all. We’re looking for enthusiastic, friendly individuals who love the outdoors and have a passion for exceptional guest service.

Requirements

• Must have some computer knowledge
• High School Diploma or GED
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Nice To Haves

• 2 years’ experience with lift operations or 2 years experience in a supervisory role
• Skiing or Snowboarding ability

Responsibilities

• Training & Safety: Train employees on proper techniques for loading/unloading lifts, and ensure proper use of lift controls and safety equipment. Conduct safety training sessions and ensure lifts operate safely under varying weather conditions.
• Guest Assistance: Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts. Guide guests through loading/unloading areas, including handling swinging chairs, and address any concerns.
• Operations & Monitoring: Ensure proper signage is in place, ramps are smooth and ice-free, and machinery is operating correctly. Monitor weather conditions and shut down operations during severe weather.
• Staffing & Support: Ensure staff adhere to uniform requirements, assist with staffing, and resolve conflicts. Produce weekly schedules, manage absenteeism, and oversee lift ticket checks for validity.
• Inventory & Documentation: Check inventory, verify supply deliveries, and ensure proper lift logs and incident forms are completed.
• Collaboration & Communication: Assist other departments with lift operations and conduct staff meetings. Keep up-to-date on industry standards and ANSI-B77 code changes.
• Driving: Have a valid Driver’s license and ability to pass the Snowshoe Driving Program

Benefits

• Affordable on-mountain employee housing available for rent
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED