Lifestyle Shop Associate (Weekend Shift)

Tournament Players Club•Duluth, GA

11d•Onsite

About The Position

TPC Sugarloaf is a premier private club located within the gated community of Sugarloaf Country Club in Duluth, Georgia. As part of the prestigious TPC Network, the Club offers an exceptional country club experience that goes well beyond the golf course. With a wide range of amenities for the entire family, TPC Sugarloaf provides the personalized service and exclusive privileges that define the PGA TOUR’s acclaimed network of premier clubs. Tee up your career as a part of our team with the TPC Network! The Tennis Shop Coordinator works with the Assistant Tennis Professionals to serve members and guests in the Tennis Shop. They tend to the needs of the players and guests ensuring that their tennis experience runs as smoothly and enjoyably as possible.

Requirements

High school diploma or equivalent education
Basic knowledge of general business practices, retail sales practices and procedures as would be acquired through at least 6 months of similar experience
Previous customer experience required

Responsibilities

Greet and welcome members and guests in a professional and courteous manner
Communicate clearly and professionally with members, guests, and fellow staff members.
Answer questions and provide assistance and information to customers
Answer telephones to schedule future court times and communicate information in a pleasant and professional manner.
Assist with lesson and program scheduling as needed
Accurately open, operate and close the point of sale system per the Club Operations Manual
Handle and count cash, make accurate change, record credit cards and member charges as prescribed by standard operating procedures.
Collect fees and other incomes
Maintain purchase order system and ordering and receiving program to ensure proper quantity and price on all purchases.
Assist with physical inventories as required
Assist with the routine cleaning of the tennis shop to ensure continued cleanliness and appearance of the Tennis Shop, storage areas, and merchandise displays
Professionally communicate information, sell merchandise and become fully knowledgeable in products and sales techniques.
Anticipate the needs of members and guests and offer appropriate merchandise alternatives
Ensure that displays are kept at par stock inventory levels at all times and that the appearance meets or exceeds PGA TOUR Golf Course Properties, Inc. standards
Perform light maintenance duties on the courts and the grounds as directed, to maintain the appearance of the facility and the member experience
Special projects or other duties as assigned