Lifestyle Management - Luxury Travel Concierge
About The Position
At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients. We're seeking connoisseur-level talent with unparalleled local expertise to deliver bespoke luxury concierge services for high-net-worth members. Vegas VIPs Wanted! Are you the secret weapon for Sphere tickets, high-roller pool parties at Encore, or epic Red Rock canyon escapes? Ten Lifestyle Group delivers next-level luxury concierge for high-net-worth clients craving Vegas magic 24/7. We're hiring local Vegas rockstars who know every hidden gem from Fremont Street to the Strip! About the Role Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining/travel/entertainment, and deliver "how did they DO that?!" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance.
Requirements
- Basic English ( A1) to intermediate (B1), both written and spoken.
- Experience in customer service with at least 2 years in travel agency, concierge, hospitality and tourism
- Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite.
Nice To Haves
- Global Experience (Preferred )
- Vegas expertise, 2+ years hospitality/concierge/travel, customer service fire, good English + Office skills. World traveler? Extra shine!
Responsibilities
- Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable.
- End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision.
- Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member.
- Creative Solutions: Plan gifts and special moments that delight and surprise.
- Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences.
- Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase.
- Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices.
- Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends.
- Leadership Support: Assist with team initiatives or leadership tasks when needed.
Benefits
- $$Big base + performance bonuses that pop
- Loaded benefits: Medical/dental/vision, 401k match, PTO/parental leave, tuition help
- Vegas extras: Commuter perks, employee discounts, luxury brand partnerships
- Growth jackpot: Training, mentorship, international ops, Certified B Corp impact
- Squad goals: Fun, diverse team with epic tenure & recognition parties
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
