Lifeline Enrollment Expert - Phoenix

ThinkTank•Phoenix, AZ

About The Position

Lifeline SIM partners with America's largest wireless service providers to connect underserved communities with free and affordable mobile service. As a Lifeline Enrollment Expert, you'll be the bridge between eligible low-income families and life-changing wireless connectivity. This is independent contractor work with flexible hours, high earning potential, and the satisfaction of serving your community. No sales background required - just compassion, reliability, and a desire to help people stay connected.

Requirements

High school diploma or GED
Reliable transportation and ability to work locally in the neighborhood and surrounding areas
Valid 1099 independent contractor eligibility
Excellent communication and interpersonal skills
Self-motivated, goal-driven, and detail-oriented
Comfortable with digital enrollment tools and secure systems
Committed to ethical practices and regulatory compliance

Nice To Haves

Previous experience in field sales, community outreach, or customer service
Strong local community connections and networks
Bilingual fluency (English/Spanish)
Knowledge of Lifeline program and low-income support services

Responsibilities

Enroll qualified customers for FREE Lifeline SIM cards using their existing phones
Verify eligibility securely through compliant, easy-to-use systems
Explain program benefits clearly and confidently to diverse audiences
Handle device activations, SIM setup, and basic troubleshooting with customer support
Promote optional device upgrades and premium phone offers
Build genuine community relationships through face-to-face engagement at local events, retail locations, and community centers
Maintain accurate daily enrollment records (simple digital tools provided)
Hit enrollment goals and earn performance bonuses

Benefits

Bi-Weekly pay for consistent, predictable income
High earning potential - Performance-based bonuses reward your effort
Flexible schedule - Work your own hours in your own community
Zero experience required - Full training and ongoing field support provided
Local work - No travel outside of your area, commute to nearby areas within your zip code region
Fast onboarding - Approved and enrolling customers in days, not weeks
Advancement opportunities - Top performers move into Team Lead and Supervisor roles
Full autonomy - Set your own pace, control your income as a 1099 contractor
Meaningful impact - Help individuals and families access essential wireless services
Expert support team - Industry veterans with 30+ years of wireless and community service experience