Lifeguard Manager

Epperson Club•Wesley Chapel, FL

2d•Onsite

About The Position

The Lifeguard Manager, reporting to both the General Manager and Assistant General Manager, assumes the crucial role of overseeing all aquatic activities and lifeguarding operations at the Lagoon. This position entails close collaboration with the Assistant General Manager of Operations to establish a strategic direction, which is then implemented by supervising team members. The Lifeguard Manager is responsible for daily staffing and budgetary decisions, as well as providing guidance and mentorship to team members. They also have the authority to approve all training programs, conduct operational inspections, track key metrics such as guest satisfaction, and resolve on-site issues. This role primarily involves outdoor work, and candidates should anticipate being in the water on a daily basis. This position is directly responsible for guest safety.

Requirements

High School diploma, BA or degree seeking (preferred)
Minimum two years lifeguard experience (required)
Must pass Swim Test (Details below) and obtain American Red Cross Lifeguard Certification (Training provided), current ARC Deep Water Lifeguard Certification (LGI or LGIT) . (Required)
Must be available to work mornings, nights, holidays, and weekends. (Flexible schedule hours will vary)
Efficient, well organized, and able to handle a variety of duties simultaneously.
Professional manner, discretion, and appearance.
Excellent communication skills.
Ability to lift up to 50 lbs.
Must be comfortable standing/walking for long periods of time outdoors in and around water, including elevated areas in all weather conditions.
All candidates must pass a background check and drug screening as a condition of employment.

Nice To Haves

Minimum two years supervisory experience (preferred)
Hospitality management experience (preferred)

Responsibilities

Directly oversee the Lifeguard team's performance, ensuring the execution of all prescribed policies, procedures, and compliance with established safety and quality benchmarks and budgets.
Coach, develop, and hold team members accountable for any deviations from the above standards.
Establish individual and team performance objectives to achieve overall departmental goals.
Ensure lifeguards maintain full competency and certification in First Aid, CPR, and all water rescue techniques at all times.
Perform lifeguard duties as necessary, including monitoring water activities, administering first aid, and leading or participating in water rescue operations.
Identify, evaluate, and promptly resolve issues, utilizing innovative solutions and sound judgment.
Complete daily reports and maintain logs, manage inventory, and initiate necessary supply orders.
Create staff schedules and work plans, swiftly resolving conflicts to ensure consistent staffing levels.
Oversee the recruitment and training of team members, including regular in-service training sessions.
Participate in the Manager on Duty rotation as the senior leader on-site, assuming responsibility for all operational aspects.
Fulfill any other duties as assigned.