Lifecycle Support Analyst/Team Lead

Leidos•Annapolis Junction, MD

1d•$82,550 - $149,225

About The Position

Lifecycle Support Analyst/Team Lead Leidos has a new and exciting opportunity for a Lifecycle Support Analyst/Team Lead in our National Security Sector's (NSS) Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary / Primary Responsibilities The selected individual will provide technical leadership to the Lifecycle Support team (5-10 people), while also performing day-to-day Lifecycle Support Analyst duties for a large, complex hardware/software system with diverse, distributed configurations. She/he will be responsible for managing workflow and processes, developing Increment Plans, prioritizing tasks, supervising personnel assigned to the team, and aligning resources with the engineering roadmap to ensure optimal team performance. The selected individual will facilitate continuous process improvement throughout the HW/SW/Data management systems and protocols, and will collaborate with infrastructure and engineering teams, performing and overseeing data/software/hardware tracking management, including: Government HW/SW purchasing. Software data transfer/software file transfer. Downloading software, licenses, and/or patches. Managing software assets for control and distribution to teams across the program. Researching and maintaining software license tracking information. Researching software and hardware data (i.e. maintenance documents, End of Life, Software sites for documents and downloads, etc.). Researching End-of-life support/End of Sale. Creating, updating, and maintaining detailed documentation for large-scale software and data tracking. Additional duties include configuration management tool administration, task delegation, and briefing Program and Team Leads on Team tasking and ticket status. At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that allow them to thrive professionally and personally. For us, helping you grow your career is good business. We look forward to learning more about you – apply today. careers.leidos.com/CONMD CSSKEY CONMD At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.” If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Requirements

Bachelor’s Degree and at least 8 years of government purchasing, data management, hardware/software management, and quality control experience. Additional experience may be substituted for a degree.
Must have at least 3 years of experience in all or most of the following areas: Hands-on experience performing data management and maintenance support for large scale systems. Experience with large-scale software licenses and support (i.e. experience managing software assets for control and distribution to other teams across a large program). Experience researching and maintaining software license information. Experience with hardware warranties and maintenance. Government Hardware/Software purchasing experience. Experience working directly with technical teams (Software Engineers, Sys Admins, Network Engineers, Infrastructure, Test, and/or integration) in gathering and documenting information related to the lifecycle of software and hardware equipment Experience providing large-scale data, software and hardware control, tracking, and management data/license support. Experience with software data transfer, software file transfer, and downloading software, licenses, and/or patches. Experience researching software and hardware data (i.e. maintenance documents, End of Life, Software sites for documents and downloads, etc), researching End-of-life support/End of Sale, and creating and maintaining detailed documentation for large-scale software and data tracking. Experience with Configuration Management/collaboration tool administration.
Must possess a positive attitude and excellent people skills.
Must possess strong organizational and interpersonal skills and have excellent written and oral communication skills.
Must be self-motivated and proactive and have a record of independently and effectively planning and prioritizing tasks.
Must be detail-oriented and able to successfully handle time-sensitive tasking.

Nice To Haves

Experience working in a technical, Agile development environment.
In depth hands-on System Administration experience related to hardware and software maintenance.
Extensive, formal Quality Assurance, Configuration Management, and/or Audit experience on a large technical system.

Responsibilities

Provide technical leadership to the Lifecycle Support team (5-10 people)
Performing day-to-day Lifecycle Support Analyst duties for a large, complex hardware/software system with diverse, distributed configurations
Managing workflow and processes
Developing Increment Plans
Prioritizing tasks
Supervising personnel assigned to the team
Aligning resources with the engineering roadmap to ensure optimal team performance
Facilitate continuous process improvement throughout the HW/SW/Data management systems and protocols
Collaborate with infrastructure and engineering teams
Performing and overseeing data/software/hardware tracking management, including: Government HW/SW purchasing, Software data transfer/software file transfer, Downloading software, licenses, and/or patches, Managing software assets for control and distribution to teams across the program, Researching and maintaining software license tracking information, Researching software and hardware data (i.e. maintenance documents, End of Life, Software sites for documents and downloads, etc.), Researching End-of-life support/End of Sale, Creating, updating, and maintaining detailed documentation for large-scale software and data tracking
Configuration management tool administration
Task delegation
Briefing Program and Team Leads on Team tasking and ticket status