Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way. We are seeking a highly motivated and customer-obsessed Lifecycle/CRM Marketing Manager to scale our customer lifecycle communication journeys. You will be responsible for designing, building, and optimizing our customer marketing campaigns across the entire customer lifecycle, including acquisition, engagement, retention, and winback. This is a high-impact role where you will be responsible for driving business results.