Life Safety Service Representative II, Electronic
About The Position
Our continued growth has produced a need for a talented Life Safety Electronic Service Sales Representative to join our team. In this challenging and rewarding role, you will be responsible for professionally representing the Company and promoting and selling Electronic Fire Service offerings to various customers and end users within your assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds and changes) to an assigned customer base. How you will do it Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing designs, creating contracts, negotiating terms, closing opportunities, and providing ongoing customer service through service delivery. Collaborate with other sales, technical, design engineering, service, support, and management teams to meet customer needs. Assume Account Representative/Account Management responsibilities including coordination of services (installation, customer training, etc.) to ensure complete customer satisfaction. Quickly identify and qualify opportunities utilizing excellent sales, presentation, and closing techniques. Determine customer needs and develop a sales strategy to enhance customer understanding of company product offerings. Conduct building surveys to support the development of estimates. Maintain an active proposal backlog to support achieving the designated sales plan. Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of sales. Close sales to meet or exceed sales plan objectives. Investigate and resolve customer issues regarding delivery dates, billings, financing, and other related matters. Maintain established accounts through regular customer contact to pursue additional sales. Conduct periodic market investigations within assigned territory to develop new applications; provide sales forecasting for the territory. Maintain accurate and complete records of all sales-related activities.
Requirements
- Highly self-motivated and success driven.
- High energy level with a focus toward customers and a strong desire to succeed.
- Strong degree of self-discipline.
- Strong written and oral communication skills.
- Good organizational skills, attention to detail, and the ability to persuade and close sales.
- Ability to obtain appropriate licenses required by national, state, and local codes.
- Minimum of 3-5 years of proven success in sales.
Nice To Haves
- Bachelor's degree in marketing, Business, or Engineering preferred.
- Ability to obtain NICET certification within the first 12 months of employment.
- Experience working with electrical contractors, and the ability to read blueprints and wiring diagrams is desirable.
- Computer experience including familiarity with Word, Excel, and job costing systems, as well as Microsoft and Oracle programs preferred.
Responsibilities
- Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing designs, creating contracts, negotiating terms, closing opportunities, and providing ongoing customer service through service delivery.
- Collaborate with other sales, technical, design engineering, service, support, and management teams to meet customer needs.
- Assume Account Representative/Account Management responsibilities including coordination of services (installation, customer training, etc.) to ensure complete customer satisfaction.
- Quickly identify and qualify opportunities utilizing excellent sales, presentation, and closing techniques.
- Determine customer needs and develop a sales strategy to enhance customer understanding of company product offerings.
- Conduct building surveys to support the development of estimates.
- Maintain an active proposal backlog to support achieving the designated sales plan.
- Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of sales.
- Close sales to meet or exceed sales plan objectives.
- Investigate and resolve customer issues regarding delivery dates, billings, financing, and other related matters.
- Maintain established accounts through regular customer contact to pursue additional sales.
- Conduct periodic market investigations within assigned territory to develop new applications; provide sales forecasting for the territory.
- Maintain accurate and complete records of all sales-related activities.
Benefits
- This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin.
- This position includes a competitive benefits package.
- For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
