Life Operations Reporting Specialist

Pacific Life • Omaha, NE

1d • $29 - $35

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Life Operations Reporting Specialist to join our Consumer Markets Division in Omaha, NE. As an Operations Reporting Specialist you’ll move Pacific Life, and your career, forward by providing operational, and reporting support related to Multilife and producer‑specific reporting needs. This role ensures accurate, timely data delivery and supports troubleshooting, issue resolution, and ongoing relationship support for internal stakeholders and key distributor relationships.

Requirements

• 0–2 years of operations, reporting, or analytical experienc
• Attention to detail and ability to follow defined processes
• Experience performing structured reporting and operational support work
• Ability to effectively use established reporting processes, tools, and controls to deliver accurate, reliable results
• Demonstrated judgment in identifying when to resolve issues independently and when to escalate complex or ambiguous items appropriately

Nice To Haves

• College degree or equivalent experience preferred
• Strong Excel/data analysis skills preferred

Responsibilities

• Produce and distribute standard and ad hoc Multilife and Inforce operational reports
• Validate data accuracy, reconcile discrepancies, and investigate data issues
• Respond to internal inquiries related to reporting definitions, trends, and anomalies
• Support escalation resolution by gathering data and providing operational insight
• Maintain reporting documentation, definitions, and process references
• Collaborates with Operations, Technology, and Account Management partners
• Ensure service expectations and commitments are met consistently

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees