Renaissance West Community Initiative -Life Navigator

Ascend Nonprofit Solutions•Charlotte, NC

22d

About The Position

The Renaissance West Community Initiative (RWCI) HLCDC Life Navigator (HLN) will play an important role in within the Howard Levine Child Development Center operated by Dixon Academy, working to provide SMART goal coaching support to eligible program families in the Residences and Little Rock communities. The HLN is a full-time grant-funded position. About Renaissance West Community Initiative The mission of the Renaissance West Community Initiative is to restore opportunity by building community. RWCI uses a holistic approach to community revitalization that includes quality mixed-income housing, cradle-to-career education options, and supportive services and programs. Located in west Charlotte, the Renaissance campus, which is located on the site of the former Boulevard Homes housing project, includes 334 mixed-income units. The campus also includes a high-quality child development center and a CMS pre-k – 8 school. RWCI is responsible for leading the revitalization by ensuring that the children, families, and seniors living at Renaissance are able to reach their full potential through a comprehensive array of effective programs, services, and supports . Position Description The HLCDC Life Navigator will report to the Chief Program Officer and will have the following primary responsibilities:

Requirements

Bachelor's Degree from an accredited college or university in Social Work, Human Services, Psychology, or other closely related field and two (2) years of progressively responsible life coaching /social work experience and/or community work/case management or closely related responsibilities.
Flexible schedule in support of meeting with families and attending school and community outreach/events in the evenings and weekends as needed
Excellent verbal and written communication skills
Attention to detail
Personal qualities of integrity, credibility, and a commitment to and passion for Renaissance West Community Initiative's mission
Intermediate to advanced technical skills, demonstrated experience and proficiency in using Microsoft 365
Ability to work in fast-paced environments and in balancing competing priorities
Experience in a high-performance, collaborative, constructive peer group
Experience in a complex work environment
Ability to work collaboratively across all stakeholder groups

Nice To Haves

B.A. in Social Science or Human Services field preferred
At least 3 years of experience working in community settings

Responsibilities

Maintain and manage determined caseload of eligible families based upon enrollment criteria within the HLCDC
Identify family needs, strengths, and assist families in developing a SMART goal plan to achieve their goals
Develop family-driven solutions to navigate employment and education goals
Use partner resources to support housing stability and any barriers that might have an adverse impact on economic mobility
Provide effective coaching, monitor/document progress and collect data related to family goal progress and the effectiveness of the identified solutions
Raise awareness of RWCI resources, partnerships and activities associated with fulfillment of client goals
Refer families to partners with resources to support personal and professional goals, improve family stability, school readiness, financial management and economic mobility.
Maintain monthly face-to-face contact with participants, and conduct home visits as needed, to coach them on areas of employment that encompasses education, training, career guidance, and support services that enhance job skills, productivity, and employability
Build trust with participants by responding timely to calls, written requests, and e-mails from participants, service providers, and other authorized agencies and representatives to answer questions, and provides information and assistance as appropriate.
Maintain and document appropriate records in a timely matter set forth by organization standards and/or deadlines in database system
Collaborate with the RWCI Director of Education Programs, Dixon Academy staff, the Life Navigation team, and others as directed, to promote the value of parent/school partnerships and the importance of parental participation.
Assist with creating community outreach opportunities, recruitment and strategy planning for engagement
Demonstrate positive relationships with colleagues and partners
Attend community, educational engagement outreach/ events during and after normal business hours and occasional weekends
Other duties as necessary to move the mission