Lider Soporte Region EBU

Cummins•Bogota, NJ

54d•Hybrid

About The Position

Cummins values Diversity and Inclusion, and we are committed to welcoming professionals with the most diverse backgrounds. Therefore, we have no restrictions regarding age, gender identity, race, marital status, or disability. Our culture believes in POWERING YOUR POTENTIAL. We offer global opportunities to develop your career, make your community a better place, and work with today's most innovative thinkers to solve the world's most complex problems. We believe in flexibility so you can explore your passions while making an impact through meaningful work in our inclusive teams. That's what #LifeAtCummins is all about. We are looking for a talented Lider Soporte Region EBU to join our team in Colombia . In this role, you will have an impact in the following ways: + Provide technical support and assistance for trucks fleets customers and support the development of our Customer Support Engineers across North South America (NSA). This role is essential to ensuring fleet reliability, enhancing technical capabilities, and driving performance through data and KPI tracking . + Monitor fleet performance metrics and proactively identify potential issues. + Provide technical support and training to Customer Support Engineers across North South America. + Track and manage Pull Market KPIs and dashboards for NSA, ensuring timely updates and actionable insights.

Requirements

Strong understanding of diesel engines, electronic systems, and fleet management tools.
Availability for field visits and occasional travel.
Basic English proficiency (reading and communication).
College, university, or equivalent degree in engineering or a related subject required.

Nice To Haves

Having certifications or experience with Cummins engines such as ISX15, X15, ISM, etc., is highly desirable

Responsibilities

Provide technical support and assistance for trucks fleets customers and support the development of our Customer Support Engineers across North South America (NSA). This role is essential to ensuring fleet reliability, enhancing technical capabilities, and driving performance through data and KPI tracking
Monitor fleet performance metrics and proactively identify potential issues.
Provide technical support and training to Customer Support Engineers across North South America.
Track and manage Pull Market KPIs and dashboards for NSA, ensuring timely updates and actionable insights.

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